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Shift Manager
Company : Marco's Pizza
Location : Caldwell, ID, 83605
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Shift Manager
Marco's Pizza – Hoogland Restaurant Group
Overview
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco's Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission — serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.
Hoogland Restaurant Group is the largest franchise owner of Marco's Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.
As the Shift Manager, you will lead people, ensure outstanding product quality and customer service, build sales, and control costs for the restaurant.
What You Will Bring to the Role
People
Demonstrate and reinforce Marco’s leadership behaviors and values
Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people
Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world-class operation
Sales and Product
Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation
Manage and organize all positions each shift and delegate duties to team members
Support production as needed
Support local store marketing and promotions
Leadership
Open and close shifts without supervision
Ensure standards are maintained for product quality, service speed and quality, cleanliness, and sanitation
Ensure proper security and verification procedures are met when handling deposits and the contents of the safe
Deliver great guest service every time and resolve customer complaints and issues as they arise
Control food costs, labor, waste, and cash while leading shifts
Responsible for accurate daily deposits and cash handling procedures
What We Will Offer to You
Competitive compensation and benefits
Medical, dental, and vision insurance
Company paid life insurance
Paid time off
401(k) with company match of 50%
Plus...
Eat for free with our employee meal plan — enjoy a delicious pizza or sub sandwich on the house!
Full and paid training
Growth opportunity with 30 new locations opening in the next 5 years
Much more!
Requirements
Desire to ensure happiness of our customers
Ability to lead a team to produce high quality services and products
Must be at least 18 years of age
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Frequently asked questions
Caldwell's restaurant scene is growing, with increasing demand for skilled shift managers at popular chains like Marco's Pizza. Competition remains moderate, but candidates with proven leadership and customer service skills stand out in this evolving local hospitality market.
Employers in Caldwell prioritize shift managers who excel in team motivation, quick problem-solving, and maintaining high food quality standards. Demonstrating adaptability during busy hours and fostering a positive work culture aligns well with local managerial expectations.
Shift Managers at Marco's Pizza oversee team coordination, ensure product quality, and handle cash procedures. They also maintain cleanliness, support marketing efforts, and resolve customer concerns swiftly, ensuring smooth operations throughout each shift.
Strong multitasking, staff training capabilities, and cost control expertise distinguish Shift Managers. Their ability to balance workforce delegation while upholding brand standards creates a reliable backbone for restaurant success.
Starting as a Shift Manager can lead to higher leadership roles such as Assistant General Manager or Store Manager. Gaining experience in operational oversight and team leadership opens pathways to broader management positions within the restaurant industry.
Marco's Pizza emphasizes community involvement and team growth, shaping Shift Managers to be mentors and brand ambassadors. This culture requires balancing operational duties with fostering an upbeat, customer-focused environment.
Shift Managers here juggle rapid service demands while maintaining strict quality and sanitation standards, often managing multiple roles simultaneously. Marco's focus on local marketing and customer engagement adds extra layers to the leadership responsibilities.
Shift Managers in Caldwell typically earn between $13 to $18 per hour, influenced by experience and company size. Franchise locations like Marco's Pizza often offer competitive wages combined with benefits such as health insurance and 401(k) matching.
Yes, managing evening or night shifts is a regular part of the role to ensure smooth operations during peak hours. Flexibility in shift scheduling supports customer demand and helps maintain high service standards during all business hours.
Prospective applicants should account for Caldwell’s cost of living, commute options, and restaurant operating hours. The city’s growing population offers ample opportunity, but familiarity with local customer preferences can enhance managerial effectiveness.