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Marco's Pizza
Shift Manager
Lansing, MI, 48901
Job Type Full Time / Part Time
Date Posted 30 November 2025
Shift Manager
Marco's Pizza – Hoogland Restaurant Group
Overview
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco's Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission — serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.
Hoogland Restaurant Group is the largest franchise owner of Marco's Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.
As the Shift Manager, you will lead people, ensure outstanding product quality and customer service, build sales, and control costs for the restaurant.
What You Will Bring to the Role
People
Demonstrate and reinforce Marco’s leadership behaviors and values
Create an environment that promotes the company culture and philosophies to attract, retain, and develop our people
Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world-class operation
Sales and Product
Ensure standards are maintained for product quality, service speed, cleanliness, and sanitation
Manage and organize all positions each shift and delegate duties to team members
Support production as needed
Support local store marketing and promotions
Leadership
Open and close shifts without supervision
Ensure standards are maintained for product quality, service speed and quality, cleanliness, and sanitation
Ensure proper security and verification procedures are met when handling deposits and the contents of the safe
Deliver great guest service every time and resolve customer complaints and issues as they arise
Control food costs, labor, waste, and cash while leading shifts
Responsible for accurate daily deposits and cash handling procedures
What We Will Offer to You
Competitive compensation and benefits
Medical, dental, and vision insurance
Company paid life insurance
Paid time off
401(k) with company match of 50%
Plus...
Eat for free with our employee meal plan — enjoy a delicious pizza or sub sandwich on the house!
Full and paid training
Growth opportunity with 30 new locations opening in the next 5 years
Much more!
Requirements
Desire to ensure happiness of our customers
Ability to lead a team to produce high quality services and products
Must be at least 18 years of age
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Frequently asked questions
Effective communication, quick decision-making, and adaptability are vital for Shift Managers at busy Lansing pizza locations like Marco's Pizza. These skills help manage teams efficiently during peak hours, ensuring smooth operations and high customer satisfaction.
In Lansing's hospitality scene, Shift Managers often handle broader operational duties including staff scheduling and inventory oversight, whereas Shift Supervisors focus more on direct team guidance and immediate issue resolution during shifts.
Candidates with prior supervisory experience, strong organizational skills, and knowledge of food service regulations frequently secure Shift Manager positions in Lansing. Certifications in food safety or customer service can also enhance employability locally.
Marco's Pizza tends to provide structured shift schedules with some flexibility, balancing operational needs and employee work-life balance. This contrasts with some Lansing eateries that may require more rigid or rotating shifts for managers.
Marco's Pizza managers in Lansing often juggle hands-on duties combined with leadership, unlike larger chains where managerial roles might be more administrative. This blend demands adaptability and a strong customer focus.
Shift Managers in Lansing's pizza sector usually earn between $14 and $18 per hour, depending on experience and company size. Marco's Pizza salaries align with this range, reflecting local market standards for managerial food service roles.
The Shift Manager role at Marco's Pizza attracts moderate competition in Lansing. Its reputation for steady hours and career growth makes it appealing, though the city's growing food industry means more applicants vie for these positions.
Interviewers usually focus on your experience handling peak evening hours, conflict resolution skills, and ability to maintain quality standards under pressure. Demonstrating familiarity with Lansing’s customer base and local regulations will also help.
Night shifts can offer quieter periods for administrative tasks but may challenge social and family time. In Lansing, some Shift Managers appreciate the pay differential and less daytime traffic, though adjusting sleep patterns is essential.
Marco's Pizza often allows Shift Managers in Lansing to take additional shifts when available, supporting income boosts. However, scheduling depends on operational needs and manager availability to ensure balanced workloads.