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Sodexo

General Manager 5 - Environmental Services / Custodial

Company : Sodexo

Location : Greenville, NC, 27835

Job Type : Full Time

Date Posted : 8 January 2026

Role Overview

Relocation Assistance Offered!

Lead a team where engagement, productivity and innovation are born.  Sodexo is seeking a dynamic Environmental Services General Manager 5 for ECU Health Medical Center, a 974-bed teaching medical center, the flagship facility and the heart of ECU Health. ECU Health Medical Center is the third largest Level I Trauma Center in the nation and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.  This position oversees a department of 265 team members. This position supports this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary, and innovative services to our patients, customers and hospital employees in a variety of settings.  

Incentives

relocation

What You'll Do

  • have experience leading and managing a team, and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • have in-depth knowledge of housekeeping systems and procedures;
  • have experience with vendor and contract management, as well as union and contract negotiations;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;
  • can multi-task and set priorities;
  • are proficient with computers and other technology

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 5 years of work experience in housekeeping or custodial services

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Frequently asked questions

A General Manager 5 oversees larger teams and complex operations, focusing on compliance with healthcare sanitation standards and leading innovation in environmental services. This role demands strategic leadership, contract negotiation skills, and the ability to drive patient satisfaction, distinguishing it from more routine supervisory positions.

Effective leadership includes motivating large teams, fostering engagement, ensuring adherence to safety protocols, and driving quality improvements. For custodial services in healthcare, the ability to navigate regulatory standards and enhance patient experiences is particularly important for success.

Daily challenges often involve coordinating diverse teams, managing vendor contracts, ensuring strict compliance with healthcare cleanliness standards, and responding promptly to operational issues. Balancing team productivity with patient safety requirements is a constant priority.

Sodexo provides competitive compensation tailored to experience, comprehensive health benefits, 401(k) matching, paid time off, and tuition reimbursement. Their commitment to diversity and inclusion also fosters a respectful workplace culture, enhancing employee satisfaction in Greenville.

Sodexo encourages professional growth through tuition reimbursement and leadership development programs. Employees gain exposure to large-scale hospital operations, building skills in project management and compliance that pave the way for higher-level managerial opportunities.

In Greenville, NC, General Managers at this level typically earn between $85,000 and $105,000 annually, depending on experience and education. This range aligns with healthcare environmental management roles in similar-sized medical centers within the region.

Certifications like CHESP (Certified Healthcare Environmental Services Professional) or training in infection control enhance a candidate's profile, especially in NC where healthcare facilities emphasize compliance with state and federal sanitation standards.

Greenville's status as a medical hub creates steady demand, but competition remains moderate due to specialized skill requirements. Candidates with healthcare experience and leadership capabilities tend to stand out in local recruitment.

Sodexo integrates sustainability and innovation into facility services, emphasizing employee engagement and customer satisfaction. Their emphasis on diversity and comprehensive benefits makes them attractive for environmental services leaders seeking meaningful impact.

Sodexo promotes an inclusive and respectful environment where ideas are valued, which empowers General Managers to lead with creativity and responsiveness. This culture supports collaboration and continuous improvement in healthcare facility operations.

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