Cash Desk Attendant
Company : Lowes Foods
Location : Rocky Mount, NC, 27803
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Overview
To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.
Responsibilities
1. Sales, Cash and Invoice Accounting
a. Prepare weekly cash report and accompanying documentation.
b. Maintain sales related information.
c. Process invoices and transfers as assigned.
d. Process beer/wine payments.
2. Cash Related Activities
a. Prepare bank deposits according to policy.
b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
c. Handle payroll check approval/cashing according to company policy.
d. Ensure that an accurate daily cash count is completed.
e. Process guest needs such as money orders, stamps, lottery tickets, etc.
f. Process returned checks according to policy.
3. Cash Office Security
a. Ensure the security of the cash office and store funds.
b. Maintain accountability standards of cashier tills.
c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
a. Monitor and analyze the Operator Activity Report.
b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
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Frequently asked questions
By ensuring swift and accurate cash handling, a Cash Desk Attendant directly enhances the checkout experience, aligning with Lowes Foods’ commitment to friendly and efficient guest service in Rocky Mount’s retail environment.
Strong math proficiency, attention to detail in cash handling, effective communication, and the ability to multitask under pressure are critical skills that empower a Cash Desk Attendant to manage sales assets and guest interactions smoothly.
Many attendants advance into supervisory roles, front-end management, or specialized cash office positions, leveraging their hands-on experience with retail operations and guest service to build leadership and operational expertise.
Peak times demand quick problem-solving and efficient transaction processing to uphold the 'no noticeable wait' policy, requiring attentiveness to guest needs and coordination with cashiers to maintain smooth flow.
Rocky Mount’s retail sector shows moderate demand for cash office roles, influenced by local economic factors and seasonal shopping trends, making prompt applications and relevant experience beneficial for candidates.
Lowes Foods emphasizes comprehensive guest service training, cash office security, and multi-tasking across sales and cashier support, creating a more integrated role compared to standard cashier positions at other stores.
Cash Desk Attendants in Rocky Mount typically earn between $11 to $15 per hour, with Lowes Foods offering competitive wages reflecting local market standards and additional benefits tied to retail employment.
Yes, Lowes Foods equips attendants with detailed procedures and tools for maintaining cash office security, performing surprise audits, and ensuring accountability, fostering accuracy and safety in daily operations.
The role combines financial accountability with dynamic guest service duties, requiring adaptability, clear communication, and the ability to manage both cash transactions and customer requests simultaneously.
While formal certifications aren’t mandatory, familiarity with North Carolina’s retail regulations, cashier security protocols, and local customer service expectations can enhance a candidate's effectiveness and employability.