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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Greenville, NC, 27858
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Greenville's hospitality and entertainment sectors show steady demand for greeter/counter desk attendants, especially in popular venues like Bowlero. While competition exists, flexible part-time roles and weekend shifts make it accessible for many local candidates seeking entry-level customer service jobs.
Though no formal certifications are mandatory for greeter/counter desk attendants in Greenville, having a high school diploma or hospitality experience can improve job prospects. Additionally, candidates must meet the state’s minimum age to serve alcohol, aligning with local regulations.
Successful attendants typically have strong communication skills, excellent telephone manners, and an inviting personality. Familiarity with POS systems and multitasking abilities — like managing waitlists and equipment assignments — also boost efficiency in busy entertainment environments.
Starting as a greeter or counter desk attendant can lead to supervisory roles within hospitality or entertainment venues. Gaining experience in customer service, cash handling, and event coordination at Bowlero can open doors to management or specialized operational positions.
Shifts often span evenings and nights with weekend availability required. Duties include welcoming guests, monitoring lane availability, processing sales, and coordinating with maintenance. The role blends customer interaction with operational tasks in a lively bowling alley setting.
Bowlero combines entertainment with hospitality, offering perks like free bowling and discounted food which enhance employee experience. The role integrates guest services with event readiness, requiring both friendliness and operational awareness in a dynamic atmosphere.
Bowlero emphasizes a vibrant, guest-first culture where attendants play a pivotal role in shaping positive experiences. Employees benefit from a team-focused environment and performance incentives, making the role more than just customer service but part of a larger entertainment community.
Entry-level greeter/counter desk attendants in Greenville typically earn between $10 and $13 per hour, reflecting local cost of living and hospitality standards. Pay may increase with experience or during peak shifts, alongside benefits like discounted food and entertainment access.
Bowlero’s Greenville location is generally reachable by car within a 15-20 minute drive from most residential areas. Public transit options are limited, so employees often rely on personal vehicles, making commute times reasonable for local job seekers.
Yes, demand tends to rise during holidays and summer months when entertainment venues like Bowlero see increased foot traffic. This seasonality offers more opportunities for part-time attendants, especially those with weekend and evening availability.