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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Raleigh, NC, 27612
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Raleigh, the Greeter / Counter Desk Attendant blends customer engagement with operational tasks like managing waitlists and equipment assignment, creating a lively environment distinct from typical hospitality roles. This multifaceted position emphasizes both guest interaction and technical oversight within a dynamic entertainment setting.
Success in this role hinges on strong communication, multitasking abilities, and comfort with POS systems. Familiarity with basic bowling operations and quick problem-solving skills for equipment issues also elevate performance, reflecting the unique demands of Raleigh's active entertainment sector.
Entry-level attendants often transition into supervisory roles or specialized positions such as lane mechanics or event coordinators. Bowlero supports career advancement through skill development, making it a solid starting point for those seeking long-term employment in Raleigh’s vibrant entertainment market.
Bowlero offers a distinctive blend of hospitality and entertainment, including perks like discounted food and free bowling. Their emphasis on creating a memorable guest experience through interactive roles sets them apart from typical counter attendant positions.
Bowlero looks for attendants who are friendly and proactive, managing everything from greeting guests to handling sales and equipment assignments. They must also monitor technical issues promptly, ensuring smooth operations in a high-energy, guest-focused atmosphere.
Raleigh’s growing entertainment scene means moderate competition for these part-time evening and weekend roles. Candidates should prepare for flexible schedules and consider proximity to the venue, as night shifts and weekend availability are vital for this position.
In Raleigh, Greeter / Counter Desk Attendants generally earn between $11 and $14 per hour, depending on experience and shift timing. This aligns with local hospitality standards and reflects the part-time nature and customer service responsibilities of the job.
Yes, applicants must meet North Carolina’s legal age requirements for alcohol service, which is 18 or older for this role. Understanding state laws ensures compliance, especially since attendants may handle transactions involving beverages.
High guest volume can demand rapid multitasking—balancing phone inquiries, waitlist management, and equipment assignments simultaneously. Staying organized under pressure and maintaining friendly service are crucial to keeping operations smooth and guests satisfied.
Benefits like free bowling, discounted arcade plays, and food discounts create an engaging workplace culture that motivates attendants beyond their duties. These incentives foster loyalty and enhance the social atmosphere unique to Bowlero's entertainment-focused brand.