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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Durham, NC, 27707
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Working as a Greeter / Counter Desk Attendant at Bowlero in Durham involves engaging guests in a lively entertainment environment, handling waitlists, and managing bowling equipment. Unlike typical hospitality jobs, this role blends customer service with operational tasks specific to bowling centers, offering a dynamic atmosphere and unique guest interactions.
Strong communication and multitasking abilities are vital, along with a friendly demeanor to welcome guests warmly. Familiarity with POS systems, managing waitlists, and basic problem-solving for equipment issues will boost your effectiveness in this role within Durham’s fast-paced entertainment spots.
Part-time Greeter / Counter Desk Attendants in Durham typically earn between $11 and $14 per hour, depending on experience and shift timing. Evening and weekend shifts at entertainment venues like Bowlero might offer slight premium pay or bonus incentives reflecting local demand and operational needs.
Durham's vibrant nightlife and entertainment industry create steady demand for evening and night shift attendants. Bowling centers like Bowlero often seek part-time staff for weekends and nights, making it a competitive yet accessible job market for people interested in hospitality roles.
Bowlero Durham is accessible by car and local transit, but public transportation schedules can be limited during late-night shifts. Many attendants rely on personal vehicles for flexible timing, especially for evening and weekend work, so planning your commute around shift times is advisable.
While a high school diploma or equivalent is generally preferred, prior hospitality experience and excellent telephone etiquette significantly enhance your application. Certifications related to customer service or cash handling are a plus but not mandatory for Bowlero’s entry-level roles.
Employees enjoy free bowling, discounted arcade play, and significant discounts on food and events, which create a fun and rewarding work environment. Such perks, combined with flexible part-time schedules, make Bowlero a favored employer among local entertainment staff.
Starting as a Greeter / Counter Desk Attendant can open doors to supervisory or managerial positions in the hospitality and entertainment sectors. Bowlero values internal growth, so consistent performance and customer service excellence might lead to advancement.
During league nights, attendants coordinate lane assignments, ensure equipment readiness, and manage league-specific schedules, requiring heightened organizational skills. This contrasts with regular days where focus is more on walk-in guest service and general waitlist management.
Bowlero fosters a lively, guest-focused culture emphasizing fun and teamwork. As a Greeter / Counter Desk Attendant, you’ll be part of an energetic environment that values positive guest interactions and employee engagement, making workdays enjoyable and socially dynamic.