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Housekeeping Turndown Attendant | Full Time
Company : Omni Amelia Island Resort
Location : Frisco, TX, 75033
Job Type : Full Time
Date Posted : 1 January 2026
Location
THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking a friendly and meticulous Housekeeping Turndown Attendant to join our team. Omni PGA Frisco Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
This team member is responsible for making lasting impressions on our guests by ensuring the guest’s room is clean, attractive, and always welcoming. Our Turndown Attendants provide extra touches to our guest’s rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.
Responsibilities
- Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
- Offer assistance and information to our guests.
- Clean guest rooms according to Omni’s standards for Room Attendants.
- Provide water and ice to guests.
- Offer guests towels, pillows and other services/amenities.
- Change linens, turn-down bed.
Qualifications
- Manual labor experience required.
- Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
- Housekeeping experience preferred.
- Ability to stand, bend and do repetitive movements for long periods of time.
- Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
- Ability to push and pull housekeeping supply cart.
- Must be able to work evening shift and holidays/weekends.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This full-time position requires stamina for standing, bending, and repetitive tasks over long shifts, including lifting up to 50 pounds and maneuvering supply carts. Candidates should be prepared for a physically active work environment typical of housekeeping roles in upscale resorts.
Turndown attendants focus on guest comfort by adding thoughtful touches like fresh linens, closing curtains, setting soothing music, and replenishing amenities. These tasks enhance guest experience beyond routine cleaning, demanding attention to detail and hospitality finesse.
Many hospitality properties in Frisco encourage growth from entry-level housekeeping to supervisory or specialized roles such as room inspection or guest services. Demonstrating reliability and guest-focus can open pathways to leadership within Omni Amelia Island Resort or similar venues.
Frisco's hospitality sector is growing steadily with resort expansions, but Dallas offers a larger market with more hotel jobs overall. While Omni Amelia Island Resort offers premium positions, candidates should expect moderate competition, especially for full-time turndown roles.
The average hourly wage for full-time housekeeping attendants in Frisco ranges from $12 to $16, depending on experience and property prestige. Given Omni Amelia Island Resort's upscale status, compensation may lean towards the higher end of this spectrum.
Omni Amelia Island Resort offers comprehensive onboarding focused on cleanliness protocols, guest interaction, and subtle service touches that define their turndown attendants’ role, ensuring every guest room aligns with their upscale hospitality expectations.
Beyond standard cleaning duties, Omni emphasizes creating an inviting atmosphere through personalized room setups and amenities. The property’s extensive golf and spa facilities mean attendants often cater to guests seeking premium relaxation experiences, elevating service standards.
Evening shifts, including weekends and holidays, are integral due to guest check-in/out times and turndown service schedules. Flexibility in availability is essential to support the resort’s continuous guest satisfaction cycle.
Frisco's cost of living is moderate compared to larger metro areas, which balances wage levels for hospitality roles. While salaries meet local standards, workers benefit from a favorable living environment combined with steady employment in a growing tourist destination.
Daily duties include refreshing guest rooms with clean linens, restocking amenities, setting relaxing atmospheres, and responding promptly to guest requests. The role demands efficiency and a warm demeanor to maintain the resort’s high hospitality standards.