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Housekeeping Turndown Attendant - FT
Company : Omni Amelia Island Resort
Location : Tucson, AZ, 85742
Job Type : Full Time / Part Time
Date Posted : 12 January 2026
Location
Omni Tucson National Resort & Spa
Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.
The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.
Job Description
The Housekeeping Turndown Attendant is responsible for making lasting impressions on our guests by ensuring the guest’s room is clean, attractive and welcoming at all times. Our Turndown Attendants provide extra touches to our guest’s rooms; he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.
Responsibilities
Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
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- Offer assistance and information to our guests.
- Clean guest rooms according to Omni’s standards for Room Attendants.
- Provide water and ice to guests.
- Offer guests towels, pillows and other services/amenities.
- Change linens, turn-down bed.
Qualifications
- Manual labor experience required.
- Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests).
- Housekeeping experience preferred.
- Ability to stand, bend and do repetitive movements for long periods of time.
- Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
- Ability to push and pull housekeeping supply cart.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This role involves manual labor like lifting up to 25 pounds regularly and occasionally up to 50 pounds, plus standing and bending for extended periods. Candidates should be prepared for repetitive motions and pushing a housekeeping cart, ensuring guest rooms maintain Omni's high cleanliness standards.
Besides freshening rooms and turning down beds, attendants offer amenities such as extra pillows and towels, provide ice and water, adjust room ambiance with music and curtains, and warmly greet guests—all contributing to a welcoming and relaxing environment.
Starting as a turndown attendant can open doors to supervisory or specialized roles within housekeeping or guest services, especially in bustling resorts like Omni Tucson National. Gaining experience and demonstrating guest service skills often leads to growth in this competitive market.
Basic English communication is essential to assist guests effectively, answer questions about amenities, and provide directions. Fluency beyond simple interaction isn't mandatory, but clear, courteous communication enhances guest satisfaction.
Tucson's hospitality sector has steady demand for housekeeping personnel, but competition rises during peak tourist seasons. Local candidates with prior housekeeping experience or familiarity with resort standards often have an edge in securing roles.
Omni Tucson National Resort is situated near the Santa Catalina Mountains foothills, so having reliable transportation is beneficial. Some employees rely on personal vehicles, as public transit options may be limited depending on your neighborhood.
Associates enjoy comprehensive training, a dynamic work environment, and a culture emphasizing respect and empowerment. Omni's reputation for exceptional service often translates into supportive team dynamics and opportunities to enhance hospitality skills.
The resort prioritizes personalized touches like setting calming music, drawing curtains, and providing additional amenities, ensuring that turndown attendants create memorable, welcoming atmospheres that align with Omni’s luxury service standards.
For full-time attendants in Tucson, the hourly wage generally falls between $12 and $16, depending on experience and resort standards. Omni Tucson National aligns with competitive local rates, often complemented by benefits and employee perks.
Omni emphasizes comprehensive training and a culture of gratitude, which can create a more supportive atmosphere than some competitors. The role includes unique guest engagement elements like ambiance adjustments, elevating it beyond standard room cleaning duties.