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Omni Amelia Island Resort

Turndown Attendant

Company : Omni Amelia Island Resort

Location : Austin, TX, 78735

Job Type : Full Time / Part Time

Date Posted : 12 January 2026

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Turndown Attendant for the beautiful Barton Creek Resort & Spa! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsibilities

Include the following:

  • Turn down the bed, place bedspread in designated place, wipe down bathroom and empty trash, replenish towels and bathroom amenities.
  • Turn T.V. to correct channel and and volume when turned on.
  • Close shutters when guest is not present.
  • Provide turndown amenity.
  • Tidy up in Housekeeping before 10 P.M.
  • Perform duties of a Room Attendant when necessary.

Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Preferred previous hotel experience.
  • Preferred bilingual: English, and Spanish.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to stand and stoop, kneel, crouch, or crawl.  The employee is occasionally required to climb or balance, talk or hear, and taste or smell.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

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Frequently asked questions

In Austin's diverse hospitality scene, turndown attendants often benefit from bilingual abilities, especially English and Spanish. This skill enhances guest communication, ensuring personalized service and smoother interactions, which Omni Amelia Island Resort values highly in their team members.

Austin's booming tourism and resort industry fuel a strong demand for turndown attendants, often surpassing smaller Texas cities. This demand is driven by the city's reputation as a vibrant destination, creating more openings and competitive hiring within luxury resorts like Omni.

Turndown attendants focus on elevating guest comfort during evening hours by preparing beds, adjusting room ambiance, and offering amenities, whereas room attendants handle broader cleaning tasks throughout the day. Both roles require attention to detail but vary in timing and guest interaction.

Successful turndown attendants must be able to lift up to 25 pounds, bend, reach, and stand for extended periods. These physical capabilities ensure efficiency in tasks like replenishing towels, handling trash, and adjusting room settings to maintain high hospitality standards.

Working at Omni Amelia Island Resort offers turndown attendants comprehensive training, a supportive team culture, and pride in association with a top-ranked resort. These perks foster career growth and a rewarding work environment distinct from many hospitality roles.

At Omni, turndown attendants can leverage training programs and cross-role experience to evolve into supervisory or broader housekeeping positions, benefiting from the company’s emphasis on individual excellence and mentorship within its resort operations.

Turndown attendants in Austin typically earn between $12 to $16 per hour, reflecting the city's competitive hospitality sector and cost of living. This range aligns with demand for attentive service roles in luxury resorts like Omni Amelia Island, balancing fair compensation with guest satisfaction.

Choosing Omni offers a chance to work in a top-rated resort environment emphasizing teamwork and respect, with responsibilities tailored to enhancing guest experience beyond basic cleaning, such as setting ambiance and personalized service—a step above standard attendant roles.

Omni integrates turndown attendants as vital frontline contributors who create memorable evening experiences, complementing other guest services. Their role embodies the resort’s commitment to exceptional hospitality, ensuring every detail enhances guest comfort and satisfaction.

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