Room Attendant
Company : Highgate
Location : Amarillo, TX, 79106
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Amarillo
8006 I-40 WestAmarillo, TX 79106Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Yes, room attendants often need to lift, carry, or move items weighing up to 50 pounds occasionally. This physical aspect is common in Amarillo hospitality roles, reflecting the hands-on nature of maintaining guestrooms and public spaces efficiently.
Amarillo's hospitality sector offers steady demand for room attendants, but competition can be less intense than in Houston or Dallas. Local hotels like Highgate’s Courtyard Amarillo provide good entry points with hourly pay, balancing regional demand and opportunity.
Key skills include attention to detail in cleaning, strong communication to interact courteously with guests and staff, and stamina to stand and move throughout shifts. Familiarity with housekeeping supplies and safety protocols also boosts effectiveness in this role.
While both roles focus on maintaining cleanliness, a guestroom attendant may emphasize guest service in bedrooms specifically, whereas a room attendant’s duties often extend to public areas and restocking supplies, making the position slightly broader.
Daily tasks typically include thorough cleaning of guest rooms, restocking linens and supplies, managing trash removal, and reporting maintenance issues. The role demands efficiency and a friendly demeanor to enhance guest satisfaction consistently.
Highgate leverages experienced leadership and standardized procedures to guide attendants. Regular training, quality checks, and clear communication channels help uphold cleanliness and service excellence across their Amarillo hotels.
Highgate provides protocols for managing lost and found items and encourages attendants to report any guest needs promptly. This approach nurtures a respectful environment, ensuring attendants deliver attentive service aligned with company values.
Room attendants in Amarillo typically earn hourly wages ranging from $11 to $14, depending on experience and shift. Highgate’s roles often align with market standards, offering competitive pay to attract diligent housekeeping professionals.
Highgate emphasizes innovative hospitality management, often equipping attendants with advanced tools and training. Compared to other Amarillo hotels, this can mean more structured workflows and a focus on maximizing guest satisfaction through attentive service.
While a high school diploma or equivalent is preferred, certifications in hospitality or housekeeping safety can enhance your profile. Demonstrated communication skills and physical fitness are also valuable assets for securing a role with Highgate.