Risevoic
Housekeeping House Attendant
Company : Highgate
Location : Dallas, TX, 75201-4804
Job Type : Full Time
Date Posted : 4 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Joule Dallas, TX
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.
Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. They are also responsible for delivering items to guestrooms.
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Related Jobs
Austin, TX
Top trending job titles hiring now
Frequently asked questions
This position requires frequent lifting of up to 50 pounds and occasional exertion up to 100 pounds. Candidates should be prepared for extended periods of standing and moving throughout hotel corridors, ensuring cleanliness and guest satisfaction in a busy hospitality environment like Dallas.
Starting as a Housekeeping House Attendant in Dallas can lead to supervisory or management roles within hotel operations. Experience gained in guest services, facility maintenance, and team collaboration at places like The Joule can pave the way for advancement to Housekeeping Supervisor or Manager positions.
Housekeeping House Attendants play a key role by maintaining pristine guest areas, promptly addressing inquiries, and delivering linens efficiently. Their attentiveness directly enhances guest comfort and supports The Joule’s reputation as a premier boutique hotel in downtown Dallas.
Highgate emphasizes innovation and digital tools in managing its extensive hotel portfolio. Housekeeping team members benefit from structured workflows and a focus on guest satisfaction, making roles at Highgate both dynamic and integral to the company’s success in hospitality management.
Highgate invests in employee development including housekeeping roles, offering training that covers cleanliness standards, safety protocols, and guest interaction techniques. This ensures attendants in Dallas hotels like The Joule maintain top-tier service aligned with brand expectations.
Housekeeping House Attendants in Dallas generally earn between $13 and $17 per hour, depending on experience and hotel standards. Highgate’s competitive hourly compensation reflects the physical demands and service quality expected in their housekeeping roles.
Dallas’s hospitality sector, particularly boutique hotels like The Joule, maintains steady demand for skilled housekeeping attendants. Competition can be moderate given the city’s growth, but those with strong communication skills and physical stamina have an advantage.
While no city-mandated certifications exist, familiarity with local hospitality standards and OSHA safety training is highly valued. Candidates knowledgeable about Dallas’s hospitality culture and guest expectations often stand out in housekeeping recruitment.
This role involves a mix of cleaning common areas, managing linen logistics, and assisting with guest requests, unlike strictly room-focused attendants. The Housekeeping House Attendant’s duties in Dallas hotels often require multitasking across multiple service zones.
Highgate’s emphasis on technology-driven property management and a diverse hotel portfolio offers attendants exposure to innovative practices. Their roles blend traditional housekeeping duties with a focus on guest engagement in culturally vibrant settings like The Joule.