Patient Service Specialist

In Tempe, a Patient Service Specialist often juggles greeting patients warmly while efficiently managing insurance verifications, appointment scheduling, and copay collections. This dual focus ensures smooth operations at outpatient centers like Select Medical, enhancing patient care from check-in through checkout.

Patient Service Specialists excel by combining strong communication, insurance knowledge, and multitasking abilities. They navigate both patient care and administrative workflows, setting them apart from other medical support positions that may focus solely on clinical or clerical tasks.

While a high school diploma is foundational, experience with insurance verification and bilingual skills, especially Spanish-English fluency, significantly boost hiring prospects in Arizona’s diverse healthcare market, reflecting local patient demographics and regulatory nuances.

Select Medical's Tempe location experiences steady demand for Patient Service Specialists due to its comprehensive outpatient services. Candidates with prior medical office experience and bilingual capabilities often find themselves at an advantage amid moderate local competition.

Select Medical offers mentorship programs and thorough orientation to help Patient Service Specialists transition smoothly. These initiatives, combined with benefits like PTO and 401(k) matching, foster growth and job satisfaction within the company culture.

Patient Service Specialists at Select Medical in Tempe earn between $18.00 and $21.00 per hour, reflecting experience levels. This competitive wage aligns with local market standards for similar healthcare administrative roles.

Familiarity with regional insurance providers and healthcare systems in Tempe enhances a Patient Service Specialist’s efficiency in verifying coverage and securing authorizations, crucial for seamless patient service and administrative accuracy.

The position involves consistent standing, walking, bending, and manual dexterity for typing and handling office tasks. Lifting up to 25 lbs safely and clear communication are also essential for daily responsibilities.

Select Medical emphasizes a holistic patient experience, combining front desk duties with active collaboration among departments like business development and insurance coordination, creating a uniquely integrated service specialist role.

Patient Service Specialists can advance into roles like patient service coordinators or administrative supervisors, especially by gaining deeper insurance expertise, bilingual skills, and leadership experience within outpatient physical therapy environments.