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Patient Care Technician
Company : Catholic Health Initiatives
Location : Gilbert, AZ, 85295
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Job Summary and Responsibilities
Position Summary:
Neuro Telemetry (7NNB) At St Josephs Hospital and Medical Center is a 32 bed Neurosurgery / Neurological Telemetry unit. Neuro Telemetry is part of the world renowned Barrow Neurological Institute.The Neuro Telemetry staff take care of complex neurological and neurosurgical patients including patients with traumatic brain injuries, spinal injuries, brain tumors, stroke, migraine and many other conditions.
As our Patient Care Tech at SJHMC, now part of CommonSpirit Health, you’ll help our patients feel safer and more comfortable by assisting with their basic daily life activities.
Your success in this role comes from your genuine desire to help patients feel better, whether that means giving them fresh bed linens or checking their vitals. You’re diligent about your tasks, observant of patients’ conditions improving or declining, and accept coaching well. You know we’re all continuously trying to become better care providers, and you’re eager to learn.
Responsibilities:
- Check-in with the outgoing patient care techs at the beginning of your shift to get a report on your patients.
- Conduct hourly rounds on patients, checking vitals, maintaining whiteboard information, and assisting with care as needed.
- Assist patients with ambulating as necessary. This may mean helping them reach a recliner in their room, walk to the bathroom, or down the hall. Assist released patients in getting safely to their vehicles outside.
- Assist patients with hygiene needs. This can include a full bed bath, an assisted bed bath, or retrieving towels and soap for ambulatory patients.
- Help the nurse with tube insertions such as an NG tube, rectal tube, or catheter. You may be holding a cup of water, holding the patient or providing the nurse with supplies as needed, and cleaning up after.
- Change bed linens, check patients’ weight, other tasks as assigned each day.
Minimum Qualifications:
- Completion of nursing assistant program, or EMT program, or completion of first block of nursing program
- AZ Certified Nursing Assistant or Licensed Nursing Assistant OR AZ EMT license.
- American Heart Association Basic Life Support Certification
Barrow Neurological Institute at Dignity Health St. Joseph’s Hospital and Medical Center in Phoenix, Arizona is an international leader in the treatment, research, and education of brain and spinal diseases, conditions, and injuries. Led by Barrow President and CEO Michael T. Lawton, MD, one of the world’s top neurosurgeons, the Institute is one of the busiest centers for neurology and neurosurgery in the United States. Because of our high volume, our physicians and clinicians are familiar with the rarest and most challenging conditions.
Newsweek ranks Barrow as one of the best specialty hospitals in the world for neurosurgery. In addition, U.S. News & World Report consistently ranks Barrow as a top center for neuro-rehabilitation in the country. We are certified by The Joint Commission in Comprehensive Stroke. Barrow boasts a Level I trauma center, CARF-accredited neuro-rehabilitation programs, and more certified neuroscience registered nurses (CNRN) than any other hospital in the world. The Ivy Brain Tumor Center at Barrow, is home to the largest Phase 0 clinical trials program in the world.
Highly regarded for neuroscience education for decades, Barrow is ranked by Doximity as first in the nation for its neurosurgery residency program and 45th for neurology. Barrow has contributed to many breakthroughs in neuroscience and neurosurgery, including refining the cardiac standstill procedure, isolating the gene for the inherited form of cerebral cavernous malformations, and pioneering thoracoscopic spinal surgery. We are a leader in harnessing innovative technologies and procedures, such as minimally invasive spine surgery, microscopic techniques, and robotic spine surgery.
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Frequently asked questions
In Gilbert, AZ, Patient Care Technicians benefit from a growing healthcare market with increasing demand for specialized neurological care. The area's healthcare facilities emphasize neurology and trauma, meaning techs often work with complex cases, requiring adaptability and specialized skills unique to this region's patient demographic.
Employers around Phoenix, including Gilbert, typically require Arizona CNA or EMT certification plus Basic Life Support (BLS) credentials. Given the neuro-specialty focus in local hospitals, additional training in neuro telemetry or stroke care can improve job prospects and align with regional healthcare standards.
Mastering vital sign monitoring, patient ambulation assistance, and familiarity with neuro-specific care like assisting with tube insertions are crucial. Strong observation skills and the ability to recognize subtle changes in neurological patients' conditions are essential for effective support in telemetry settings.
Progression often leads to roles like Licensed Practical Nurse (LPN) or Registered Nurse (RN), especially with additional education. Some Patient Care Techs specialize further in neuro or surgical care or transition into patient support coordination roles within hospitals.
Daily tasks include conducting hourly patient rounds, assisting with hygiene and mobility, updating patient status boards, and supporting nursing staff during procedures. The role demands diligence in observing patient changes and ensuring comfort in a high-acuity neuro telemetry environment.
Catholic Health Initiatives encourages continuous learning through on-the-job coaching and access to specialized training programs. Their culture values feedback and growth, especially in complex neurological care areas, providing techs with tools to enhance expertise and patient outcomes.
Patient Care Technicians in Gilbert typically earn between $33,000 and $42,000 annually, depending on experience and certifications. Specialized roles in neurological telemetry units often command pay at the higher end due to the advanced skill set required.
At Catholic Health Initiatives, Patient Care Technicians work in a renowned neuro telemetry unit, focusing on complex neurological cases. This contrasts with general care roles elsewhere, offering exposure to cutting-edge neuro procedures and a collaborative environment influenced by leaders in neurosurgery.
While Patient Care Technicians aren’t responsible for performing insertions, they play a vital support role by assisting nurses during procedures, managing supplies, and ensuring patient comfort throughout, which is critical in neuro telemetry settings.
Patient Care Technicians focus primarily on direct patient support, including hygiene, mobility, and routine vitals, often in specialized units like neuro telemetry. Medical Technicians may handle more diagnostic or technical tasks, such as laboratory work or equipment operation, differing in scope and training.