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Medical Receptionist Chandler
Company : Catholic Health Initiatives
Location : Chandler, AZ, 85224
Job Type : Full Time
Salary : 18-20.03 HOUR
Date Posted : 7 January 2026
Job Summary and Responsibilities
The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
- Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
- Ensures positive customer service atmosphere and interactions in reception areas
- Answers the telephone in a pleasant and helpful manner
- Coordinate patient movement, reports problems or irregularities
- Working knowledge of multi-line phones
- Working knowledge of computers, fax/copy machines
PREFERRED
- High School Graduate or GED
- Previous medical office and/or insurance experience
Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus
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Frequently asked questions
In Chandler, AZ, Medical Receptionists play a key role in handling insurance eligibility checks and collecting co-payments. They often coordinate with insurance providers to verify coverage, which helps streamline patient appointments and financial arrangements, ensuring smooth operations at healthcare facilities.
Beyond welcoming patients, Medical Receptionists in Chandler schedule appointments, handle multi-line phone systems, maintain logs, and sometimes enter charge data. Their multitasking abilities support both front desk efficiency and patient flow management within busy medical offices.
While a high school diploma or GED is preferred, certifications like Medical Office Administration or insurance billing can enhance a Medical Receptionist’s profile in Chandler. These credentials demonstrate familiarity with healthcare protocols and can improve hiring chances at organizations like Catholic Health Initiatives.
Catholic Health Initiatives emphasizes compassionate patient interaction and offers access to advanced hospital facilities. Medical Receptionists here benefit from a supportive environment focused on dignity and excellence, along with opportunities to engage with a broad network of healthcare specialists.
Medical Receptionists at Catholic Health Initiatives coordinate patient movement and communicate irregularities efficiently, bridging outpatient scheduling with inpatient services. Access to hospital resources enables seamless patient care continuity, enhancing the receptionist’s role in overall healthcare delivery.
Medical Receptionists in Chandler typically earn between $31,000 and $39,000 annually, depending on experience and certifications. This range reflects local demand for healthcare support roles and the competitive market within Arizona’s growing medical sector.
Chandler’s healthcare sector is expanding, increasing demand for Medical Receptionists. Competition is moderate, with candidates often needing prior medical office experience or insurance knowledge to stand out. Compared to larger cities like Phoenix, Chandler offers a balance of opportunity with less saturation.
Receptionists in Chandler often encounter diverse patient populations, requiring strong communication skills and cultural sensitivity. Tailoring interactions to local demographics helps foster trust and positive experiences, crucial in healthcare settings focused on compassionate care.
Applicants should emphasize their proficiency with multi-line phone systems, appointment scheduling, insurance verification, and patient communication. Demonstrating familiarity with clerical tasks and financial arrangements will further align candidates with typical job expectations.
Catholic Health Initiatives supports career development through training and exposure to various specialties. Medical Receptionists may advance to roles in medical billing, office management, or patient coordination, benefiting from the organization's comprehensive healthcare network.