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Cash Desk Attendant
Company : Roche Bros.
Location : Boston, MA, 02115
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Boston's retail sector shows moderate competition for Cash Desk Attendant roles, with demand rising slightly during peak seasons. Candidates with solid customer service skills and food handling experience tend to stand out due to the city's focus on quality service in grocery environments like Roche Bros.
Expect frequent standing, walking on hard floors, and lifting up to 80 pounds regularly. Tasks also involve bending, reaching overhead, and handling equipment like slicers and grinders, all within refrigerated and sometimes cold conditions typical in Boston-area meat departments.
Unlike typical cashiers, Cash Desk Attendants combine cashier duties with specialized tasks like meat wrapping, product rotation, and maintaining sanitation. They also engage directly with customers about meat products, requiring product knowledge beyond just processing sales.
Yes, starting as a Cash Desk Attendant can open paths to supervisory roles or specialized positions in meat departments. Developing skills in customer service, inventory management, and food safety enhances advancement prospects in companies like Roche Bros.
Roche Bros. emphasizes teamwork and respect, requiring attendants to maintain high customer service standards while managing meat displays and sanitation. The environment balances fast-paced service with safety and cleanliness, reflecting the company's quality-driven culture.
Yes, new hires complete onboarding and e-learning modules within 30 days, focusing on equipment use, sanitation, and customer interaction. This structured training ensures attendants meet Roche Bros.' standards and comply with safety regulations.
The hourly wage typically ranges from $15.40 to $20.10, aligning with Massachusetts pay transparency laws. Actual pay depends on experience, skills, and store needs, offering competitive compensation for entry-level retail cashier and meat department roles.
While prior meat handling is beneficial, it’s not always required. Roche Bros. values customer service aptitude and offers training on equipment and sanitation, so motivated individuals can learn necessary skills on the job.
Attendants often work in cold storage areas and refrigerated cases, which can be chilly year-round. This requires appropriate attire and stamina to handle temperature variations common in Boston’s climate.
While no mandatory certifications exist, knowledge of food safety and handling regulations is advantageous. Certifications like ServSafe can improve employability and demonstrate commitment to proper sanitation practices.