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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Somerville, MA, 02145
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $17.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Somerville, Greeters and Counter Desk Attendants combine customer interaction with operational tasks like managing waitlists and equipment assignment, offering a dynamic mix of front-desk hospitality and hands-on entertainment support, which sets it apart from typical retail or dining attendant roles in the area.
Expect to engage guests warmly, coordinate lane and shoe assignments, handle sales transactions, communicate equipment issues to maintenance, and assist with basic bowling guidance. This blend of customer service and operational coordination is essential for smooth entertainment venue operations.
Employers value strong communication, excellent phone etiquette, reliability, and a friendly demeanor. While a high school diploma is preferred, prior hospitality or customer service experience enhances candidacy, especially for roles requiring multitasking with POS systems and guest services.
Somerville's vibrant entertainment scene and proximity to Boston increase demand for part-time hospitality roles, but competition is moderate due to a large local workforce. Evening and weekend shifts are common, so flexibility boosts chances amid local job seekers.
The offered $15.00 to $17.00 per hour at Bowlero is competitive within Somerville and Massachusetts hospitality sectors, reflecting regional minimum wages and the role's customer service and operational demands in entertainment venues.
Bowlero offers enticing benefits such as complimentary bowling, discounted arcade play, and significant food and beverage discounts, enriching the employee experience beyond typical hospitality roles and fostering a fun, interactive work atmosphere.
Starting in this role offers exposure to customer service and operational management in a leading entertainment company, laying groundwork for advancement into supervisory or event coordination positions, especially given Bowlero's extensive North American presence.
Employees frequently stand, walk, and occasionally lift light objects, which requires stamina and comfort with mobility. This active environment supports engagement but also necessitates readiness for moderate physical activity throughout evening and night shifts.
Weekend shifts attract strong applicant interest due to their flexibility and supplemental income potential. Candidates with reliable weekend availability and positive interpersonal skills stand out in Somerville's competitive but steady hospitality employment scene.