Risevoic
Cash Desk Attendant
Company : Roche Bros.
Location : Milford, MA, 01757
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Overview
The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!
Minimum Qualifications
1. Must be passionate about people and committed to customer service excellence!2. Must be able to work as a team member and interact positively with customers.3. Must possess a high standard of integrity and reliability.4. Successful completion of e-learnings and department training programs.5. Must be able to read, write, speak, and understand English.6. Ability to work a schedule based on the business needs of the store location.7. Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner. 2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team.3. Record all items at correct prices in their correct departments quickly and efficiently. Utilize all techniques specified in training.4. Verify identification for beer and wine purchases (where applicable). 5. Follow company cash handling procedures and maintain acceptable over/short record 6. Participate in bagging customers’ orders properly, and check register for product before the customer leaves to ensure nothing is left behind.7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8. Participate actively in controlling shrink (loss of profit); checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control.9. Keep sales and work area and equipment clean, orderly, and free from safety hazards; report hazards to management.10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.11. Other duties as assigned by management
Secondary Job Functions:1. Cashiers may be scheduled as Service Clerks or Head Cashiers as dictated by the business need.2. Return shopping carts and hand baskets to the proper location.3. Assist in training new associates.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting
0% (N) Never
Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)
1-33% (O) Occasionally
Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.
34-66% (F) Frequently
Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up to 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).
0% (N) Never
Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of the back and neck and cluttered floor space.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
Related Jobs
Boston, MA
Top trending job titles hiring now
Popular Searches for Cash Desk Attendant
Frequently asked questions
Cash Desk Attendants often engage more personally with customers, creating a friendly checkout atmosphere while efficiently processing transactions. Unlike some retail cashiers, they may also manage bagging and ensure accuracy in scanning, fostering a family-like environment that enhances customer loyalty.
Milford’s community-focused retail settings typically mean Cash Desk Attendants experience closer customer relationships and a team-oriented culture. Unlike busy urban centers, the pace may be steadier, but associates must stay versatile to cover various tasks like handling cash and assisting with returns.
Beginning as a Cash Desk Attendant can open doors to supervisory roles, such as Head Cashier or Customer Service Manager. This path often involves gaining expertise in cash handling, team leadership, and store operations, which can lead to broader retail management positions.
Roche Bros. emphasizes treating customers and colleagues like family to build trust and community loyalty. Cash Desk Attendants who embrace this mindset contribute to a welcoming store atmosphere, which can boost customer satisfaction and repeat business.
At Roche Bros., Cash Desk Attendants participate actively in shrink control and perishable stock oversight, alongside standard cashier duties. This dual focus helps maintain store profitability and food safety, setting the role apart from typical cashier positions.
The hiring range for this role falls between $15.00 and $17.90 per hour, reflecting local wage standards and factoring in experience and qualifications. This competitive pay aligns with Massachusetts’ pay transparency laws and retail market trends.
Milford’s retail sector shows steady demand for Cash Desk Attendants, but candidates benefit from highlighting reliability and strong customer service skills. Local employers value associates who can multitask and contribute positively to store culture amid moderate regional competition.
Yes, Roche Bros. requires successful completion of e-learning modules and department-specific training programs. This ensures Cash Desk Attendants are proficient in cash handling, customer service standards, and company policies, which supports consistent service quality.
Candidates should be ready for frequent standing, lifting up to 50 pounds, and occasional stooping or crouching. The role also involves continuous movement and handling equipment like scanners and registers, requiring both physical stamina and dexterity.
Roche Bros. blends high-quality customer service with responsibilities like shrink control and perishable management, plus a strong emphasis on a family-like team environment. This holistic approach differentiates their Cash Desk Attendants from typical cashiers focused solely on transactions.