Risevoic
Greeter / Counter Desk Attendant
Company : Bowlero
Location : Auburn, MA, 01501
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $16.00 / hour
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Related Jobs
Boston, MA
Top trending job titles hiring now
Popular Searches for Desk Attendant
Frequently asked questions
During peak weekend nights, a Greeter / Counter Desk Attendant at Bowlero efficiently manages guest flow by coordinating waitlists, assigning lanes and equipment promptly, and maintaining upbeat communication. This role ensures a smooth experience amid high traffic typical in Auburn's entertainment scene.
Key abilities include strong interpersonal communication, multitasking between guest services and POS operations, and quick problem-solving for equipment issues. Familiarity with phone etiquette and basic bowling instruction boosts guest satisfaction in this customer-facing role.
Yes, beginning as a Greeter / Counter Desk Attendant can lead to supervisory or managerial positions within Bowlero’s dynamic entertainment network. Demonstrating reliability, customer service excellence, and operational knowledge opens doors to expanded responsibilities.
Bowlero offers perks such as free bowling, discounted arcade access, and half-price food and beverages, creating a lively work atmosphere. These benefits set it apart from typical hospitality roles, enhancing employee engagement in the local entertainment market.
Auburn’s growing leisure industry means moderate competition for part-time entertainment roles like this. Candidates with strong customer service skills and weekend availability stand out in Bowlero’s hiring process amid regional demand.
Most employees rely on personal vehicles due to limited public transit in Auburn, MA. Carpooling or ride-share services can be practical for night shifts, ensuring timely arrival for busy evening hours at Bowlero’s location.
The hourly rate of $15 to $16 aligns reasonably with Auburn's living expenses, providing competitive pay for part-time roles in entertainment. This wage supports entry-level hospitality workers balancing local affordability and flexible scheduling.
Bowlero emphasizes vibrant guest interactions, so greeters embody friendliness and energy reflecting the brand’s fun atmosphere. Attendants uphold standards by managing queues, equipment, and sales seamlessly while fostering memorable first impressions.
New hires must adhere to Bowlero’s cash control protocols, promptly report equipment malfunctions, and efficiently operate POS and PA systems. Familiarity with these processes ensures smooth service and aligns with company quality expectations.
Applicants must be at least 18 years old, complying with Massachusetts laws for alcohol service eligibility. While no specialized licenses are needed, understanding state regulations on age restrictions is crucial for this role.