Cash Desk Attendant
Company : Roche Bros.
Location : Southborough, MA, 01772
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Working as a Cash Desk Attendant in Southborough involves frequent standing, walking, and lifting items up to 50 lbs. You’ll also need to handle equipment safely in environments that can be cold or wet, so being physically prepared for these conditions is essential.
At Roche Bros., a Cash Desk Attendant combines cashier duties with deli service tasks like slicing and preparing products. This role emphasizes cleanliness, customer interaction, and teamwork, blending food service with retail cashier responsibilities uniquely.
Strong communication, attention to detail in product handling, and the ability to manage multiple tasks like customer service and stock rotation are key. Being comfortable with equipment like slicers and maintaining sanitation standards is a major plus.
Roche Bros. emphasizes teamwork and respectful interactions, encouraging Cash Desk Attendants to uphold the 'golden rule.' They focus on training and safety, ensuring associates feel valued and supported in their daily tasks.
The hourly wage for this position generally falls between $15.40 and $20.10 in Massachusetts, depending on experience and qualifications. Roche Bros. considers various factors to offer competitive pay aligned with state transparency rules.
Southborough's retail sector sees consistent demand for roles like Cash Desk Attendants, especially at local grocers. Competition is moderate, with employers seeking candidates who can multitask and provide excellent customer service in a fast-paced setting.
Typical duties include handling cash transactions, preparing deli products, stocking displays, and maintaining a clean work area. Attendants also assist customers by suggesting products and ensuring sanitary standards are met throughout their shift.
Candidates should be at least 18 years old, proficient in English, and authorized to work in the U.S. Flexibility to work varying store schedules and the ability to follow detailed instructions are important for success.
New hires complete onboarding and e-learning programs within the first 30 days to ensure they grasp company standards, safety procedures, and product handling techniques, equipping them for a smooth transition into their roles.
Roche Bros. offers a blend of food preparation and customer-facing responsibilities, a positive team culture, and a pay scale competitive within Southborough. Their focus on sanitation and safety creates a professional and supportive environment.