Risevoic
Operations Manager
Company : Dayton Freight
Location : Collinsville, IL, 62234
Job Type : Full Time
Date Posted : 29 December 2025
Overview
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines.
Responsibilities
- Utilize T.E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize resource (i.e. company assets, equipment, personnel) capabilities.
- Prepare and compile daily, weekly, monthly production and service records and measure conformance to stated service center objectives.
- Observe, inspect and measure proficiencies in service center personnel to determine changes in work practices and/or procedures necessary to improve overall service center operations.
- Review logs and reports and confers with shift supervisory personnel to ascertain scheduling, production and administrative support function requirements.
- Maintain superior internal and external customer relations, consistent with company policies.
- Receive constructive criticism and praise in a business-like fashion and maintains a professional, positive attitude.
- Assist in the training, development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentation.
- Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing in conjunction with Service Center Manager.
- Inspect Service Center facilities for conformance to prescribed standards of safety and cleanliness.
- Inspect service center for security, such as Bay doors locked at the end of each shift, tractors locked, key properly stored in designated area, freight in appointment trailers locked.
- Responsible for routine maintenance/repairs and initiates requisitions for corrective actions required through service center manager.
- Work closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of on-time service performance requirements.
- Confer with various departments to ensure coordination of service center activities; i.e. line haul, sales, maintenance and claims.
- Issue directives to subordinates to coordinate the movement of expedited, late or special circumstance freight.
- Assist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated; coordinates same with Director of Safety. Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations and ensures worker compliance.
- Participate in Controlled Substance Testing Program, which meets minimum Federal Motor Carrier Safety Regulations for Pre-Employment, Random Reasonable Cause and Post Accident Testing.
- Assist in the preparation and conduct of regular service center meetings in order that all supervisory, staff and production/service personnel might be properly informed relative to service center performance, company trends, sales/marketing plans as well as individual accomplishments and performances. Is similarly for effective, consistent communications at the highest level possible as well as for facilitating our Open-Door policy.
- Coordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process; is persistent in our corporate commitment to quality and excellence. Timely and effectively handles special assignments as directed.
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Has managed Drivers and Dockworkers
- Knowledge of the surrounding geographical area to the Service Center
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Starting Pay: $90,000 per year. This amount reflects total compensation (base + bonus).
Pay does vary depending on relevant industry experience.
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Frequently asked questions
Collinsville's logistics scene is moderately competitive, with Dayton Freight standing out due to its stable growth. Candidates with strong knowledge of LTL trucking and local geography tend to have an edge, especially when demonstrating leadership in managing drivers and dock teams.
Collinsville's traffic patterns and proximity to major highways make commuting manageable but can get congested during peak hours. Operations Managers benefit from flexible scheduling to avoid delays, especially given coordination needs for line haul and dock operations.
Effective Operations Managers excel in resource optimization, team leadership, and adherence to safety regulations like DOT and OSHA. Mastery of freight routing, personnel evaluation, and cross-department communication also define top performers in this role.
Professionals often begin with supervisory roles, progressing to oversee entire service centers. With experience, they may advance into regional management or corporate leadership, leveraging skills in logistics planning and continuous improvement methodologies.
Daily tasks include analyzing production metrics, ensuring safety compliance, coordinating with multiple departments, overseeing personnel performance, and managing equipment utilization. Balancing operational efficiency with customer satisfaction is a key focus.
Dayton Freight emphasizes a people-centered culture, offering modern facilities and a comprehensive benefits package. The company supports career growth with competitive pay and values continuous improvement, making it attractive for operations leaders seeking stability.
Yes, managing expedited or special circumstance freight requires quick decision-making. Coordinating with safety directors on accident investigations and maintaining stringent security protocols are also critical, reflecting the company's commitment to excellence.
The starting pay is approximately $90,000 annually, combining base salary and bonuses. Compensation may adjust based on industry experience, reflecting the competitive market for experienced logistics managers in the Collinsville area.