Operations Manager
Company : Dayton Freight
Location : Lebanon, TN, 37090
Job Type : Full Time
Date Posted : 29 December 2025
Overview
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Responsibilities
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines.
- Utilize T.E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize resource (i.e. company assets, equipment, personnel) capabilities.
- Prepare and compile daily, weekly, monthly production and service records and measure conformance to stated service center objectives.
- Observe, inspect and measure proficiencies in service center personnel to determine changes in work practices and/or procedures necessary to improve overall service center operations.
- Review logs and reports and confers with shift supervisory personnel to ascertain scheduling, production and administrative support function requirements.
- Maintain superior internal and external customer relations, consistent with company policies.
- Receive constructive criticism and praise in a business-like fashion and maintains a professional, positive attitude.
- Assist in the training, development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentation.
- Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing in conjunction with Service Center Manager.
- Inspect Service Center facilities for conformance to prescribed standards of safety and cleanliness.
- Inspect service center for security, such as Bay doors locked at the end of each shift, tractors locked, key properly stored in designated area, freight in appointment trailers locked.
- Responsible for routine maintenance/repairs and initiates requisitions for corrective actions required through service center manager.
- Work closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of on-time service performance requirements.
- Confer with various departments to ensure coordination of service center activities; i.e. line haul, sales, maintenance and claims.
- Issue directives to subordinates to coordinate the movement of expedited, late or special circumstance freight.
- Assist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated; coordinates same with Director of Safety. Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations and ensures worker compliance.
- Participate in Controlled Substance Testing Program, which meets minimum Federal Motor Carrier Safety Regulations for Pre-Employment, Random Reasonable Cause and Post Accident Testing.
- Assist in the preparation and conduct of regular service center meetings in order that all supervisory, staff and production/service personnel might be properly informed relative to service center performance, company trends, sales/marketing plans as well as individual accomplishments and performances. Is similarly for effective, consistent communications at the highest level possible as well as for facilitating our Open-Door policy.
- Coordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process; is persistent in our corporate commitment to quality and excellence. Timely and effectively handles special assignments as directed.
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Has managed Drivers and Dockworkers
- Knowledge of the surrounding geographical area to the Service Center
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
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Frequently asked questions
In Lebanon, TN, successful Operations professionals often excel in logistics planning, team leadership, and budget management. Familiarity with local transportation routes and compliance with industry regulations also enhances effectiveness, helping managers optimize freight movement and maintain service standards.
Operations Managers in Lebanon handle a mix of hands-on coordination and strategic planning, often balancing direct oversight of dock operations with regional route optimization. Unlike metropolitan areas, the role may require closer collaboration with local teams due to tighter-knit business communities and less distributed logistics networks.
Advancement opportunities include senior operations leadership roles, regional management, or specialized positions in logistics strategy. With proven success, professionals often move toward director-level jobs, leveraging their knowledge of freight movement, team supervision, and process improvements.
Dayton Freight emphasizes professional growth by providing structured training and continuous improvement initiatives specifically designed for Operations Managers. This supports skill-building in areas like personnel evaluation, safety compliance, and operational efficiency, aligning with the company’s commitment to career advancement.
Dayton Freight distinguishes itself with a people-centered culture and modern equipment, fostering a professional yet supportive environment. Operations Managers benefit from advanced systems like the T.E.A.M. platform, comprehensive benefits, and a stable organization focused on growth, which may contrast with less resourced local competitors.
Managers face the complexity of coordinating timely freight movement while ensuring safety and security compliance. They must also manage resource allocation efficiently across personnel and equipment, adapt to fluctuating shipment demands, and maintain superior customer relations in a dynamic logistics setting.
In Lebanon, knowledge of federal transportation regulations like DOT and OSHA is essential, alongside adherence to Tennessee-specific safety mandates. Operations Managers should stay updated on local compliance standards to effectively oversee facility security and employee safety within Dayton Freight’s operational framework.
Operations Managers in Lebanon, especially in transportation, generally earn between $65,000 and $85,000 annually. Compensation at Dayton Freight aligns competitively within this range, factoring in experience, operational responsibilities, and the comprehensive benefits package offered.
Dayton Freight’s focus on modern technology and continuous improvement requires Operations Managers to integrate data-driven decision-making with hands-on team leadership. This blend ensures efficiency in freight routing and resource use, setting the role apart from companies relying on more traditional operational methods.
Candidates should exhibit strong interpersonal skills, adaptability, and a proactive mindset. Effective communication, the ability to accept constructive feedback, and a commitment to maintaining high safety and service standards are crucial traits valued by Dayton Freight for managing their operational teams.