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Patient Access Representative
Company : Catholic Health Initiatives
Location : Arvada, CO, 80007-7415
Job Type : Full Time / Part Time
Salary : 18-25.95 HOUR
Date Posted : 14 January 2026
Job Summary and Responsibilities
As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
- Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
- Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
- Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
- Serve as a mentor to new associates and assist in new employee orientation.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
- Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
- High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll WorkBe part of one of our stand-alone sites offering both urgent AND emergency care under one roof. CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden. Every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application!
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Frequently asked questions
Arvada's healthcare sector has seen steady growth, increasing demand for Patient Access Representatives. Competition tends to be moderate, with employers like Catholic Health Initiatives seeking candidates with strong multitasking and interpersonal skills. Local networking and proximity to urgent care centers can give applicants an edge.
Arvada offers a unique mix of suburban and urban healthcare settings, with facilities like CommonSpirit’s urgent care centers emphasizing patient-first service. Compared to busier metro areas, Arvada’s centers may provide a more collaborative team environment and a balanced patient flow, enhancing job satisfaction.
Mastering medical terminology, insurance verification processes, and electronic health record management are critical. Enhancing customer service abilities and multitasking efficiently also boosts performance, especially in high-paced clinical environments where first impressions impact patient experience.
Absolutely. This role builds foundational healthcare knowledge and administrative expertise, paving the way to positions like Patient Access Coordinator or Health Information Technician. Developing leadership skills by mentoring peers, as seen in this role, can accelerate upward mobility within healthcare organizations.
Daily duties revolve around greeting patients, obtaining medical and financial data, verifying insurance details, and facilitating smooth admissions. Balancing administrative tasks with empathetic communication creates a positive atmosphere, crucial for patient satisfaction and efficient clinical operations.
Catholic Health Initiatives emphasizes mentorship and hands-on orientation, helping new Patient Access Representatives quickly adapt to systems and workflows. Their approach fosters continuous learning, equipping staff with updated knowledge on electronic records, insurance protocols, and patient engagement techniques.
The organization promotes collaboration across departments, encouraging Patient Access Representatives to engage with management, physicians, and peers. This inclusive culture helps staff feel valued, with opportunities to lead initiatives and improve patient access services within a dynamic healthcare setting.
Typically, Patient Access Representatives in Arvada earn between $32,000 and $40,000 annually, depending on experience and certifications. The range reflects the region’s healthcare market and cost of living, with roles at Catholic Health Initiatives offering competitive compensation aligned with industry standards.
While many Patient Access Representative positions in Arvada are on-site due to patient interaction needs, part-time schedules are occasionally offered to accommodate workforce flexibility. Remote roles are less common but may exist for specialized administrative functions within healthcare systems.
Certifications such as Certified Patient Access Representative (CPAR) or familiarity with medical billing software can boost employability. Local employers also appreciate candidates knowledgeable in electronic health records and HIPAA compliance, ensuring smooth patient data handling.