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Patient Access Representative
Company : Catholic Health Initiatives
Location : Lakewood, CO, 80228-1527
Job Type : Full Time / Part Time
Salary : 18-25.95 HOUR
Date Posted : 14 January 2026
Job Summary and Responsibilities
As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
- Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
- Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
- Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
- Serve as a mentor to new associates and assist in new employee orientation.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
- Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
- High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll WorkAt CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
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Frequently asked questions
Lakewood’s healthcare sector is growing steadily, increasing demand for Patient Access Representatives. While several employers compete for skilled candidates, Catholic Health Initiatives offers a unique mission-driven environment, which can make their openings highly sought after among local healthcare job seekers.
Commuting in Lakewood is generally manageable, with accessible public transit and parking options near Catholic Health Initiatives facilities. Considering flexible scheduling or part-time shifts might ease peak hour travel, enhancing work-life balance for Patient Access Representatives.
Strong multitasking, familiarity with medical terminology, and proficiency in Microsoft Office are essential. Additionally, interpersonal skills that foster positive first impressions and the ability to navigate electronic health records elevate Patient Access Representatives in Colorado’s patient-focused environments.
Yes, many start as Patient Access Representatives and progress to supervisory or specialist positions such as Patient Access Manager or Consultant. Demonstrating leadership in patient interaction and operational efficiency at Catholic Health Initiatives can open doors to these roles.
Tasks involve greeting patients, verifying insurance benefits, collecting payments, and accurately entering data into electronic systems. Representatives often collaborate with clinicians and administration to streamline patient flow, ensuring a smooth admission and registration process.
Catholic Health Initiatives emphasizes humankindness and community service, fostering a supportive workplace culture. Employees often find their roles enriched by a mission-driven approach, blending compassionate patient interaction with operational responsibilities unique to this organization.
While a high school diploma is required, familiarity with healthcare software and medical terminology is highly valued. Ongoing training in electronic records systems and customer service skills is encouraged to meet the standards expected at Catholic Health Initiatives.
Patient Access Representatives in Lakewood typically earn between $14 and $19 per hour, depending on experience and certifications. Positions at Catholic Health Initiatives may offer competitive wages aligned with regional healthcare standards and benefits.
Yes, part-time positions are available, catering to candidates seeking flexible schedules. These roles still involve full responsibilities such as patient registration and insurance verification, providing valuable experience within a supportive healthcare environment.
New hires benefit from mentorship programs where experienced staff guide orientation and skill development. This hands-on support ensures Patient Access Representatives quickly adapt to electronic record systems and patient interaction protocols unique to Catholic Health Initiatives.