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Patient Access Representative
Company : Catholic Health Initiatives
Location : Frisco, CO, 80443
Job Type : Full Time / Part Time
Salary : 18.97-28.89 HOUR
Date Posted : 14 January 2026
Job Summary and Responsibilities
As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
- Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
- Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
- Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
- Serve as a mentor to new associates and assist in new employee orientation.
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
- Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
- High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll WorkAt CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
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Frequently asked questions
In Frisco, CO, a Patient Access Representative often starts by greeting patients and collecting their demographic and insurance information. Their day includes verifying benefits, assisting with registration, and coordinating with clinical and administrative teams to ensure smooth patient flow, reflecting the area's healthcare demands.
Top Patient Access Representatives excel in multitasking, medical terminology, and interpersonal communication. They efficiently manage electronic records and insurance verification, demonstrating empathy while navigating the complexities of patient billing and registration, essential for roles like those at Catholic Health Initiatives.
While a high school diploma is required, certifications such as Certified Patient Access Representative (CPAR) can enhance credentials in Colorado. Local healthcare employers often value proficiency in medical software and insurance processes, reflecting regional healthcare compliance and patient service standards.
Catholic Health Initiatives encourages Patient Access Representatives to mentor new associates and actively participate in orientation programs. This fosters leadership skills and career growth by guiding change and enhancing team collaboration within their patient access services.
Frisco, CO exhibits moderate demand for Patient Access Representatives, influenced by the growth of healthcare facilities in the region. Job seekers with strong customer service skills and healthcare office experience tend to have an advantage amid local competition.
Catholic Health Initiatives integrates patient-centric approaches, positioning Patient Access Representatives as frontline advocates. By emphasizing communication and efficiency in registration and billing, they enhance the overall patient journey, aligning with the organization's mission of humankindness.
Patient Access Representatives in Frisco, CO generally earn between $35,000 and $45,000 annually. Salaries reflect experience, healthcare facility size, and specific responsibilities such as insurance verification and patient registration within the local market.
Catholic Health Initiatives emphasizes a compassionate work culture, blending operational efficiency with patient empathy. Their Patient Access Representatives often engage more deeply in mentorship and cross-department collaboration, setting it apart from more transactional roles in the healthcare sector.
Verifying insurance can be complex due to varied policies and real-time eligibility updates. Representatives must stay detail-oriented and patient while communicating financial obligations clearly, balancing accuracy with empathetic service amid fast-paced patient intake.
Given the largely sedentary nature of patient access work in Frisco, CO, representatives handle prolonged computer use and occasional light lifting. The setting demands ergonomic awareness and stamina to maintain accuracy and professionalism throughout busy patient registration periods.