Medical Receptionist - Outpatient Rehabilitation
Company : Adoration Home Health & Hospice
Location : Portland, OR, 97239
Job Type : Full Time
Date Posted : 4 January 2026
Our Company
Rehab Without Walls Neuro Rehabilitation
Overview
Medical Receptionist – Rehab Without Walls® | Portland, OR
Be the First Point of Care and Make a Difference Every Day
Are you a detail-oriented multitasker with exceptional administrative skills? Join our team as a Medical Receptionist and play a vital role in supporting outpatient care and clinic operations. This position is perfect for someone who thrives in a fast-paced environment and enjoys being the go-to resource for both patients and staff.
What You’ll Do:
- Greet and assist patients with professionalism and compassion.
- Manage scheduling, patient check-in/check-out, and insurance verification.
- Handle phone calls, documentation, and administrative tasks to keep the clinic running smoothly.
- Collaborate with clinical staff to ensure an outstanding patient experience.
What We’re Looking For:
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Previous experience in a medical or outpatient setting preferred.
Join a team that values your skills and offers opportunities for growth in a supportive environment.
Apply today and start your journey with Rehab Without Walls®!
Responsibilities
- Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries
- Receives referrals and understands type of insurance benefits available
- Verifies insurances and obtains authorization from insurance companies
- Schedules patient appointments
- Registers patients; checks patients in and out
- Collects copays at the time of each appointment and follows procedures for co-payment deposits
- Performs credit card transactions
- Maintains patient account balances
- Works with electronic medical records
- Files, Faxes, and Scans documents
- Manages and orders office supplies
- Completes billing and payroll data entry
- Schedules breaks and lunches with Aides to ensure front office is covered
- Completes clinic opening and closing duties, as required
Qualifications
- High School diploma or GED
- Prior administrative experience in a health care environment is preferred
- Possesses excellent interpersonal communication skills
- Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment
- Is detail oriented, organized and has strong data-entry skills
- Maintains a valid driver’s license and current auto liability insurance coverage and has a minimum of two years’ experience driving a motor vehicle
- Motor vehicle driver record background check results are within acceptable company standards at time of hire and annually thereafter
About our Line of Business
Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn.Salary Range
USD $20.00 - $24.00 / HourRelated Jobs
Top trending job titles hiring now
Popular Searches for Medical Receptionist
Frequently asked questions
Thriving as a Medical Receptionist in outpatient rehabilitation requires sharp multitasking abilities, empathy for patients recovering from neurological conditions, and proficiency in scheduling and insurance verification. Strong communication ensures seamless coordination with therapy teams, enhancing patient experience in fast-paced clinic environments.
Unlike general hospital receptionists, those in rehab clinics focus more on managing complex scheduling for therapy sessions, verifying specialized insurance authorizations, and supporting patients with neurorehabilitation needs. This setting demands familiarity with outpatient care workflows and a compassionate approach to long-term recovery patients.
Yes, Medical Receptionists in rehab facilities can advance by gaining expertise in healthcare administration, becoming medical office managers, or pursuing certifications like medical billing. Experience in neurorehabilitation environments can also open doors to specialized roles supporting therapy teams or patient care coordination.
Portland's healthcare sector shows steady demand for skilled receptionists in outpatient rehab due to aging populations and increased neurorehabilitation services. While competition exists, candidates with strong administrative skills and local healthcare experience have a favorable advantage in this niche market.
Portland's urban layout usually allows reasonable commutes to outpatient clinics, though peak hours may affect travel. Rehab clinics often operate standard business hours, but flexibility during patient scheduling demands is common. Local public transit and bike-friendly routes offer alternative commute options.
At Adoration Home Health & Hospice, Medical Receptionists are pivotal in patient intake and administrative flow, collaborating closely with clinical staff to facilitate smooth outpatient rehab services. Their role supports a compassionate care model that emphasizes individualized patient recovery journeys.
This role uniquely blends administrative precision with a focus on neurorehabilitation, set within a company committed to 'rehab without walls.' Unlike typical medical offices, the receptionist supports a program emphasizing community-based recovery, requiring adaptability and specialized coordination.
Candidates for Medical Receptionist roles in Portland outpatient rehab clinics typically earn between $20.00 and $24.00 per hour, reflecting the specialized skills needed to manage therapy scheduling, insurance processes, and patient interactions in a fast-paced healthcare environment.
While formal certifications aren't always mandatory, possessing a high school diploma or GED plus prior healthcare administrative experience is valued. Maintaining a valid driver's license and clean motor vehicle record is also often necessary for roles involving community outreach or patient transport coordination.
Experienced Medical Receptionists enhance patient satisfaction by efficiently managing appointments, verifying insurance with accuracy, and providing empathetic communication that eases patient stress. Their coordination with therapy staff ensures timely care delivery, fostering trust and smoother rehabilitation experiences.