Risevoic
Activity Coordinator
Company : Omni Amelia Island Resort
Location : Bedford, PA, 15522
Job Type : Full Time / Part Time
Date Posted : 12 January 2026
Location
Omni Bedford Springs Resort & Spa
Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.
Job Description
We are seeking a professional and friendly Spa Activity Coordinator to provide exceptional service and hospitality to all hotel guests.
Full-time and part-time positions are available.
Responsibilities
- Responsible for answering phones with positive tone and in a timely, courteous manner to assist ALL guests with their requests.
- Responsible for multi-tasking in answering phones, acknowledging guests that may be waiting, checking in guests and all other responsibilities of this position.
- Responsible for maintaining, securing and documenting shift audit form of allotted bank.
- Responsible for booking single guest appointments and following the established protocol in this task to ensure accuracy.
- Responsible for checking in appointments following the established protocol.
- Responsible for having strong product knowledge to promote sales of retail merchandise in the Springs Eternal Spa Boutique.
- Responsible for assisting guests within the Springs Eternal Spa Boutique.
- Responsible for assisting the Spa Supervisor in inventory control, labeling of product and maintaining select database lists such as Out of Stock and Guest Recovery.
- Responsible for mailing retail items to guests utilizing established protocols.
- Knowledgeable about all service treatments offered as well as seasonal treatment promotions.
- Responsible for coordinating and booking of spa services for single guests and group bookings.
- Responsible for giving facility tours to prospective clients.
- Responsible for keeping the Front Desk and retail shelving clean and tidy.
- Responsible for keeping the Front Desk and retail area flooring clean and free of debris.
- Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest requests.
Qualifications
- High school graduate or equivalent.
- Ability to work in a fast paced environment.
- Previous experience in customer service preferred.
- Computer knowledge and POS experience preferred.
- Previous experience in retail sales preferred.
- Ability to communicate effectively and work as a Team member of the spa.
- Ability to work a flexible work schedule as assigned by management.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Related Jobs
Williamsville, NY
Top trending job titles hiring now
Popular Searches for Activity Coordinator
Frequently asked questions
In Bedford, PA, an Activity Coordinator at a resort like Omni Amelia Island Resort must juggle lively guest interactions, such as booking spa services and giving facility tours, alongside administrative tasks like inventory control and shift auditing. This blend ensures both exceptional guest experiences and smooth daily operations.
Yes, luxury resorts demand Activity Coordinators to maintain high hospitality standards while managing multiple guest requests swiftly. Coordinators need deep product knowledge to promote spa retail items and must adapt to a fast-paced setting that combines historic charm with modern amenities.
Unlike nursing homes or schools, this position focuses heavily on guest hospitality in a premium resort context. It combines customer service with sales, inventory management, and booking coordination, requiring a hospitality mindset rather than purely caregiving or educational skills.
In the Bedford area, Activity Coordinators often progress toward managerial roles such as Activities Director or Spa Supervisor. Gaining expertise in guest services and retail sales at resorts like Omni Amelia Island can open doors to broader leadership positions within hospitality management.
Employers in Bedford typically seek candidates with strong communication skills, customer service experience, and familiarity with point-of-sale systems. High school education is standard, but experience in retail or spa settings boosts candidacy for local resort positions.
Omni Amelia Island Resort is known for its high standards and team culture, making their Activity Coordinator openings sought-after. While Bedford has several resorts, Omni’s reputation for comprehensive training attracts numerous applicants, elevating competition.
This role offers both full-time and part-time options, accommodating various availability needs. Coordinators must be ready for flexible shifts aligned with guest peak times, which is common in resort environments to ensure seamless service throughout the day.
Activity Coordinators in Bedford’s resort sector generally earn between $28,000 and $35,000 annually, depending on experience and hours. Positions at high-end properties like Omni Amelia Island Resort may offer competitive pay aligned with industry standards and potential bonuses.
Omni Amelia Island Resort fosters a culture of respect and empowerment, providing comprehensive training and mentoring. Activity Coordinators benefit from a collaborative environment that values hospitality excellence, equipping them to manage guest needs and promote spa services effectively.
At Omni Amelia Island Resort, Activity Coordinators handle detailed tasks like securing shift audits, managing spa retail inventory, and mailing products to guests. Such responsibilities highlight a strong operational focus combined with guest service, setting them apart from coordinators in more singularly focused roles.