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Homewood Suites Grapevine - House Attendant
Company : Highgate
Location : Grapevine, TX, 76051
Job Type : Part Time
Date Posted : 4 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Grapevine
2214 W. Grapevine Mills CircleGrapevine, TX 76051Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Irving, TX
Frequently asked questions
This position requires regularly lifting up to 50 pounds and occasionally up to 100 pounds, along with standing for the entire shift. Strength and stamina are crucial to effectively manage tasks like moving equipment and assisting guests, ensuring smooth daily operations in a busy hospitality setting.
Expect a dynamic routine involving marble floor buffing, carpet and furniture shampooing, guestroom cleaning, and handling luggage requests. These activities support guest satisfaction and upkeep of hotel standards, requiring attention to detail and readiness to assist in emergency protocols.
Starting as a House Attendant can lead to roles such as Housekeeping Supervisor or Guest Services Manager. Grapevine’s hospitality scene offers growth via skill-building in guest relations and facility maintenance, often supported by employer-provided training or certifications.
While a high school diploma is typical, certifications in hospitality safety or cleaning standards can boost employability. Familiarity with industry-standard equipment and emergency procedures enhances readiness, especially in Grapevine’s competitive hotel market.
Grapevine's hospitality sector is growing, with Highgate’s portfolio attracting many applicants. Candidates with strong customer service skills and physical endurance stand out, as local demand is high but so is the emphasis on quality guest experiences.
Highgate’s extensive hotel network often provides access to advanced revenue management tools and career development resources. Employees may benefit from consistent training and exposure to diverse hospitality brands, enhancing professional skills beyond typical house attendant duties.
Highgate emphasizes innovation and guest-centric service, expecting attendants to maintain high cleanliness standards and assist proactively. The company culture encourages teamwork and adaptability, fostering a supportive environment aligned with its global hospitality leadership.
House Attendants in Grapevine typically earn between $12 and $15 per hour, depending on experience and shift timing. Highgate’s compensation aligns with this range, reflecting local market standards for entry-level hospitality roles and part-time flexibility.
Homewood Suites often emphasizes extended-stay guest needs, requiring attendants to manage both daily cleaning and guest item deliveries more frequently. This contrasts with Candlewood Suites’ more utilitarian focus, and Hampton Inn’s faster turnover environment, demanding adaptive service styles.