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House Attendant
Company : Highgate
Location : North Wales, PA, 19454
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Montgomeryville
1110 Bethlehem PikeNorth Wales, PA 19454Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
North Wales, PA, has seen steady growth in hospitality jobs, with companies like Highgate actively recruiting house attendants. The region’s expanding hotel market creates consistent openings that reward those with strong customer service skills and physical stamina, making it a promising area for job seekers in this field.
While formal certifications aren’t always mandatory, training in hospitality safety standards or equipment handling is valued in North Wales. House attendants with knowledge of emergency procedures and guest interaction etiquette often stand out, especially with high-profile employers like Highgate.
House attendants typically handle tasks requiring lifting up to 100 pounds occasionally and standing for entire shifts. Physical endurance and the ability to manage equipment and guest requests efficiently are essential, reflecting the active nature of this role.
Starting as a house attendant can lead to supervisory roles in housekeeping or hotel operations. Demonstrating reliability, mastery of cleaning standards, and excellent guest service often opens doors to positions with greater responsibility and higher pay.
Yes, Highgate’s house attendants not only maintain cleanliness but also assist guests with luggage, manage lost and found items, and ensure hotel equipment stays in proper working order, making the role multifaceted and guest-focused.
Highgate emphasizes a blend of traditional hospitality with innovation, offering house attendants exposure to industry-leading tools and a diverse portfolio of hotels. This environment nurtures professionalism and provides access to advanced training and property management insights.
House attendants in North Wales usually earn between $12 to $16 per hour, depending on experience and specific hotel standards. Highgate’s compensation aligns with market rates, reflecting the physical demands and service expectations of the position.
House attendants focus primarily on cleaning public areas, buffing floors, and guest-room upkeep. Unlike dining or room service attendants, they handle equipment maintenance and lost-and-found items, blending physical labor with guest service duties.
Home attendants typically provide personal care in residential settings, while house attendants work in hotels managing public spaces and guest rooms. The latter requires familiarity with hospitality standards and handling diverse guest interactions in a commercial environment.
Highgate’s use of advanced revenue and property management tools indirectly supports house attendants by streamlining operations and guest services. This tech-driven approach enhances efficiency, potentially affecting scheduling, equipment availability, and guest satisfaction standards.