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House Attendant
Company : Highgate
Location : Florida City, FL, 33032
Job Type : Full Time / Part Time
Date Posted : 6 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Fairfield Inn & Suites Homestead Florida City
60 SW 352nd StFlorida City, FL 33032Overview
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- Clean guestrooms as needed.
- Have knowledge of and assist in all emergency procedures.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Yes, House Attendants in Florida City often need to lift or move items weighing up to 100 pounds and remain on their feet for entire shifts. This ensures thorough cleaning and guest assistance across hotel areas, maintaining the high standards expected in hospitality roles.
Highgate's House Attendant role emphasizes a combination of traditional housekeeping tasks with advanced guest service, like handling express checkout deliveries and luggage assistance, supported by a company renowned for innovation and a global portfolio, offering a unique career environment.
While a high school diploma or equivalent is preferred, certifications in hospitality or safety procedures can enhance job prospects locally. Employers in Florida City value candidates familiar with hotel emergency protocols and those demonstrating strong communication and physical stamina.
Daily activities include buffing marble floors, shampooing carpets and furniture, responding promptly to guest requests, managing lost and found items, and ensuring all assigned areas meet cleanliness standards, contributing significantly to guest satisfaction.
Yes, this role is paid hourly and typically involves shifts requiring physical endurance and attention to detail. The hourly compensation aligns with hospitality industry standards in the Florida City area.
Florida City has a steady demand for hospitality attendants due to its vibrant tourism sector. While competition exists, candidates with strong physical capability and customer service skills tend to stand out, especially in companies like Highgate.
Florida City's hospitality roles often emphasize community-oriented service and a friendlier pace compared to bustling urban hotels. This environment suits attendants valuing close guest interactions and teamwork within a tight-knit hotel setting.
Progression often leads to supervisory roles in housekeeping or guest services, leveraging skills gained in maintenance, guest communication, and emergency procedures. Highgate’s extensive network offers diverse growth opportunities within hospitality management.
Highgate employs advanced revenue and property management systems that indirectly enhance House Attendants’ efficiency by optimizing room assignments and maintenance scheduling, allowing attendants to focus on cleanliness and guest satisfaction.
House Attendants at this location typically earn hourly wages consistent with Florida hospitality standards, generally ranging from $12 to $16 per hour, reflecting physical demands and service expectations within the role.