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Quality Assurance Coordinator
Company : Catholic Health Initiatives
Location : Los Angeles, CA, 90015
Job Type : Full Time
Salary : 26.45-37.36 HOUR
Date Posted : 31 December 2025
Job Summary and Responsibilities
As our Quality Coordinator, you will be a pivotal driver of excellence, implementing and overseeing initiatives to enhance performance, safety, and patient outcomes.
Every day, you'll lead and support QI projects, meticulously collecting, analyzing, and reporting data to identify opportunities and measure impact. You'll facilitate teams, educate staff on methodologies, ensure regulatory adherence, and champion continuous improvement, optimizing processes and care delivery.
To be successful, you'll combine strong analytical and project management skills with a thorough understanding of QI principles, exceptional communication, and the capacity to translate goals into measurable operational improvements, positively impacting services and community.
- Attends LA County DMH meetings and trainings pertaining to utilization review, billing and audit procedures, data entry, and reimbursement.
- Educates clinical and administrative staff in the above procedures.
- Assists Director in coordinating UR meetings with clinical staff.
- Conducts internal audit and utilization review activities on cases and informs clinical and administrative staff of any deficiencies.
- Conducts quality control activities to assure compliance with audit procedures.
- Assists the Director in the development of agency intake and discharge planning procedures.
- Bachelors degree, and other related coursework in program evaluation, program planning, accounting, or business administration.
- Fire Safety, within 90 Days
- Experience with Department of Mental Health clinical documentation, billing, and quality assurance procedures and requirements preferred.
Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy.
Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.
California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.
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Frequently asked questions
In Los Angeles, certifications like Certified Professional in Healthcare Quality (CPHQ) and training in Department of Mental Health documentation practices are highly valued. These credentials enhance your grasp of regulatory standards and quality improvement methodologies essential for a Quality Assurance Coordinator in hospital environments.
Catholic Health Initiatives attracts many applicants due to its reputation and comprehensive healthcare services in LA. The demand for clinical quality assurance coordinators is strong, with candidates needing robust analytical skills and knowledge of mental health billing and documentation to stand out.
Hospital-based Quality Assurance Coordinators must excel in data analysis, internal audits, and quality control compliance. Proficiency in clinical documentation, utilization review, and coordinating multidisciplinary teams is critical for enhancing patient safety and streamlining care delivery.
Yes, healthcare quality roles in Southern California offer growth paths into managerial or director positions. Developing expertise in quality improvement initiatives and regulatory compliance can open doors to senior roles such as Quality Assurance Manager or Director of Quality Assurance.
At Catholic Health Initiatives, the coordinator’s role includes attending LA County DMH meetings, educating staff on billing and audit procedures, and assisting in agency intake and discharge planning. This blend of regulatory engagement and direct clinical coordination differentiates it from typical quality roles.
In this role, you directly impact patient outcomes by leading quality improvement projects, ensuring adherence to safety standards, and facilitating staff education. The position’s emphasis on data-driven decision-making fosters continuous enhancements in care quality within LA’s diverse healthcare environment.
Quality Assurance Coordinators in Los Angeles generally earn between $65,000 and $85,000 annually. Variations depend on experience, certifications, and the complexity of healthcare settings like those at California Hospital Medical Center under Catholic Health Initiatives.
Los Angeles’ large and diverse patient population demands rigorous quality controls and culturally sensitive care approaches. Coordinators must navigate complex regulatory frameworks, high patient volumes, and interdisciplinary collaboration to maintain quality standards in this dynamic market.
The role integrates community health by focusing on improving patient safety and outcomes across vulnerable populations served by California Hospital Medical Center. Participation in county-level meetings ensures alignment with public health initiatives and responsiveness to regional healthcare challenges.
Hands-on experience with mental health clinical documentation, billing processes, and utilization review enhances effectiveness. Familiarity with LA County DMH protocols and audit procedures is particularly advantageous, enabling coordinators to ensure compliance and optimize care quality.