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Adoration Home Health & Hospice

Quality Assurance Coordinator

Company : Adoration Home Health & Hospice

Location : Arlington, TX

Job Type : Full Time

Date Posted : 8 January 2026

Our Company

ResCare Community Living

Overview

Our Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life. If your passion is ensuring service quality and fostering compliance, read below and apply today!

Responsibilities

  • Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
  • Submit weekly Quality Assurance reports in a timely manner to Project Director
  • Present consistent feedback to management regarding areas that need improvement
  • Ensure 100% of clients participate in the client satisfaction survey
  • Ensure all clients receive a return call within 24 hours of calling and leaving a message
  • Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
  • Creates, implements and monitors standard operating procedures
  • Other duties as assigned

Qualifications

  • Associates degree in Human Services, education, psychology, sociology or related field required, Bachelors degree preferred
  • Minimum two plus years related experience
  • Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
  • Demonstrate knowledge of computers and knowledge of data management processes
  • Demonstrate knowledge of eligibility determination processes and filing procedures

About our Line of Business

ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.  

Salary Range

USD $19.00 / Hour

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Frequently asked questions

Arlington's healthcare sector shows moderate competition for Quality Assurance Coordinators, driven by growing demand in home health services. Candidates with familiarity in local compliance and data management often stand out due to regional regulatory nuances and community health priorities.

In Arlington, certifications like Certified Quality Auditor (CQA) or healthcare compliance credentials enhance a candidate's profile. These certifications align with federal and state mandates, boosting credibility in positions focused on client safety and regulatory adherence within home health environments.

Strong analytical skills, proficiency in quality assurance protocols, and the ability to interpret regulatory standards are essential. Familiarity with data management systems and excellent communication enable effective reporting and collaboration with management, ensuring continuous service improvement.

Daily tasks often include reviewing client records for compliance, compiling quality reports, and coordinating feedback loops with management. Handling client satisfaction surveys and ensuring timely communication are critical for maintaining service standards and mitigating operational risks.

Progression often leads toward roles like Quality Assurance Manager or Director positions. Developing expertise in risk assessment, compliance strategy, and leadership skills can open doors to overseeing larger teams or managing multi-site quality programs.

At Adoration Home Health & Hospice, Coordinators play a pivotal role by auditing case files and enforcing standards that safeguard client welfare. Their insights directly inform management decisions, reinforcing a culture focused on safety and regulatory compliance.

Balancing thorough compliance checks with compassionate client support is key. Coordinators often navigate diverse case requirements while ensuring timely feedback and client engagement, which is vital in maintaining trust within home health and hospice care settings.

The $19 hourly rate aligns closely with regional averages for entry to mid-level Quality Assurance roles in healthcare. Factors such as experience, certifications, and familiarity with local compliance guidelines can influence salary variations.

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