Risevoic
Environmental Services / Custodial Manager 2
Company : Sodexo
Location : Kenansville, NC, 28349
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Lead a team where engagement, productivity and innovation are born.
Sodexo is seeking a dynamic Environmental Services Manager 2 for ECU Health Duplin Hospital, an 81-bed facility. This hospital is part of the ECU Health System, which includes nine-hospitals, totaling 1,717 licensed beds across eastern North Carolina. This position will primarily work mid-shift (10:00am start time), supporting both 1st and 2nd shift, managing a team of 20. This role will support floor care projects, payroll, and lead the team in engagement. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision.
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- lead teams and departmental projects and initiatives;
- effectively manage the Unit Operating System; and/or
- support an inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading, training and managing a team and is a leader who develops and motivates a team;
- have customer service and/or guest satisfaction in a health care or hospitality;
- possess strong leadership skills and has the ability to work independently to drive program;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Related Jobs
Chula Vista, CA
Top trending job titles hiring now
Popular Searches for Custodial Manager
Frequently asked questions
Managing environmental services in Kenansville often requires balancing healthcare facility standards with local workforce availability. A manager must navigate regional staffing fluctuations, ensure compliance with health regulations, and foster team motivation amid rural community dynamics, which differ significantly from urban hospital environments.
Certifications like Certified Healthcare Environmental Services Professional (CHESP) or OSHA safety training are highly valued locally. These credentials demonstrate expertise in infection control and safety protocols, critical for managing custodial teams in hospitals such as ECU Health Duplin, enhancing both compliance and leadership credibility.
Expect a mix of team leadership, project oversight like floor care initiatives, payroll accuracy, and direct communication with hospital staff. Mid-shift timing means managing overlapping shifts and ensuring seamless handoffs, all while maintaining high patient and client satisfaction through rigorous environmental standards.
Advancement often moves from supervisory roles to director positions, with increased responsibility for multiple facilities or specialized programs. Gaining experience in hospital environmental protocols and leadership skills can lead to roles like Environmental Services Director or Operations Manager within healthcare systems.
Sodexo emphasizes innovation and team engagement, expecting managers to lead initiatives that improve client satisfaction and safety. Managers also handle operational systems and collaborate closely with infection control, reflecting Sodexo’s integrated approach to healthcare environmental services.
Sodexo promotes diversity and inclusion, fostering a respectful workplace where employee input shapes team dynamics. Their focus on equitable treatment and career development creates an environment where managers can motivate staff effectively, enhancing overall service quality in healthcare settings.
Managers in this role typically earn between $48,000 and $58,000 annually in Kenansville, reflecting local market conditions and healthcare industry standards. Salaries adjust based on experience, education, and specific managerial responsibilities within hospital environmental services.
Demand remains steady due to ongoing needs in healthcare facilities like ECU Health Duplin. Rural areas often seek skilled managers who can lead teams efficiently despite limited labor pools, making experienced environmental services supervisors valuable assets in the region.
Many underestimate the complexity of the role, thinking it’s solely janitorial oversight. In reality, it requires strategic leadership, infection control knowledge, project management, and interpersonal skills to maintain safe, patient-friendly environments in compliance with healthcare standards.
Sodexo combines facilities management with a strong customer service ethos, emphasizing innovation and employee engagement. This role involves more strategic leadership and cross-department collaboration compared to some providers where custodial management may be more operationally focused.