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Environmental Services / Custodial Manager 2
Company : Sodexo
Location : Elyria, OH, 44035
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Do you possess strong leadership skills and enjoy managing people, processes and projects?
Sodexo is hiring an Environmental Services Custodial Manager at University Hospitals - Elyria Medical Center located 30 minutes outside of Cleveland in Elyria, Ohio. This position will operate on a 2nd shift, 2:30pm - 11:30pm.
Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
What You'll Do
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- lead teams and departmental projects and initiatives
- effectively manage the Unit Operating System
- support a diverse and inclusive workforce
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
- have customer service and/or guest satisfaction in a healthcare or hospitality
- possess strong leadership skills and has the ability to work independently to drive program
- monitor compliance and reach project target dates of completion
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
- are proficient with computers and other technology
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
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Frequently asked questions
This managerial position directly impacts patient satisfaction by ensuring a sterile, safe environment through effective leadership of custodial teams. By collaborating with hospital staff and infection control, the manager upholds hygiene standards crucial for patient care, making cleanliness a core component of the overall patient experience.
Strong leadership involves motivating and developing teams to exceed service expectations, managing projects efficiently, and communicating effectively across hospital departments. Emphasizing safety, compliance, and innovation fosters a productive work atmosphere, which is critical in managing custodial operations within a medical environment.
Daily tasks include overseeing housekeeping operations, coordinating with infectious control, driving client satisfaction, managing shift schedules, and monitoring compliance with health standards. The role demands multitasking between team leadership, administrative duties, and problem-solving in a fast-paced hospital environment.
Sodexo promotes inclusivity and respect, encouraging managers to value diversity and foster a collaborative environment. This culture supports leadership in creating a workplace where employees feel heard and motivated, ultimately driving higher quality service and patient satisfaction in hospital housekeeping.
Elyria's healthcare sector is growing steadily, increasing demand for skilled environmental services managers. Candidates face moderate competition, with employers prioritizing leadership experience and healthcare custodial knowledge. Local candidates with proven track records in hospital settings often have an advantage.
Environmental Services managers in Elyria earn approximately $50,000 to $65,000 annually, with second-shift roles sometimes including shift differentials. Salaries vary based on experience and education, aligning with regional healthcare facility pay scales and competitive benefits packages.
Certifications like Certified Healthcare Environmental Services Professional (CHESP) are highly regarded. Additionally, training in infection control protocols and safety compliance tailored to healthcare environments enhances a candidate’s qualifications, especially in Ohio’s regulated hospital settings.
Sodexo emphasizes a comprehensive approach combining leadership with client satisfaction and innovation. Managers benefit from extensive support including tuition reimbursement and wellness programs, creating a balanced role that values both professional growth and employee well-being.
Managers utilize computer systems to track cleaning schedules, monitor compliance, and manage staff workflows efficiently. This tech integration ensures timely completion of projects and helps maintain high sanitation standards, critical for hospital operational excellence.