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Valet/Bell Attendant
Company : Omni Amelia Island Resort
Location : Austin, TX, 78735
Job Type : Full Time / Part Time
Date Posted : 5 January 2026
Location
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking a full-time Valet/Bell Attendant for the beautiful Barton Creek Resort & Spa!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
To assist in the transport of members or guests vehicles and any items they may have, ensuring that their arrival and departure experience is pleasurable and informative.
Responsibilities
- Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
- Greet all guests in a friendly, warm manner welcoming them to the Resort.
- Assist guests with luggage as needed during check in/ check out process.
- Orient guests to room amenities.
- Provide guests with directions and information about the Resort and surrounding area.
- Efficiently and safely park and retrieve guest vehicles.
- Assist with delivering packages to rooms.
- Deliver newspapers to guest rooms.
- Shine shoes upon request.
- Assist in resolving and accommodating requests for guests and members.
- Follow all company policies and procedures., including hotel key policies.
- Responsible for a clean and neat appearance of uniform, wearing name tag.
- Assist in keeping lobby/main drive clean and tidy.
- Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club.
- Understand all emergency procedures.
- Properly "log" all runs on Valet log at the Valet Stand.
- Complete other duties as assigned by management.
Qualifications
- Excellent customer service, communication and problem solving skills
- Previous Valet/Bellperson experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
- Must be able to drive manual and automatic transmission, preferred.
- Must have a valid TX driver’s license
- Must be at least 18 years of age with an excellent driving record (less than 2 moving violations in the last two years)
- Must be able to work a variety of shifts, including weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Frequently asked questions
This role involves frequent lifting and moving of luggage and potentially heavy items, as well as standing throughout shifts. Candidates must handle up to 150 lbs occasionally and be comfortable working outdoors in all weather conditions, reflecting the active nature of valet and bell services.
Starting as a valet/bell attendant opens pathways to supervisory roles in guest services or hotel operations. Developing excellent communication and problem-solving skills here can lead to advanced positions within hotel management or event coordination, especially in luxury resorts like Omni.
Successful attendants combine impeccable grooming with strong customer interaction abilities and safe driving skills, including manual transmission proficiency. Local knowledge of Austin's traffic patterns and guest preferences also enhances service quality in this high-demand market.
Omni provides comprehensive training emphasizing 4-diamond service standards, ensuring attendants excel in greeting guests warmly, managing luggage carefully, and maintaining safety protocols. This structured mentoring supports consistent guest satisfaction aligned with the brand's prestigious reputation.
Austin's hospitality sector is growing, but valet positions can be competitive due to the city's vibrant tourism and event scenes. Candidates with a clean driving record and flexible availability for weekends and holidays gain an edge in securing roles at top resorts.
Typical pay ranges from $12 to $16 per hour in Austin for valet attendants, influenced by experience, shift timings, and tips. Positions at luxury resorts like Omni Amelia Island may offer competitive compensation packages reflecting the high service standards expected.
Yes, holding a valid Texas driver's license with a strong driving record is essential for safety and compliance. This requirement ensures attendants can safely operate guest vehicles, including both manual and automatic transmissions, which is vital for Omni’s premium guest experience.
Omni emphasizes a culture of empowerment and gratitude, combined with a commitment to 4-diamond service. Attendants here engage closely with guests, delivering personalized assistance and staying informed about resort events, which enriches the typical valet job experience.
Attendants cultivate a welcoming atmosphere by anticipating guest needs, providing clear resort information, and managing luggage efficiently. Adapting to different shift demands, including busy weekends or holidays, they ensure seamless arrivals and departures that align with Omni’s hospitality standards.
Prospective attendants should consider Austin’s traffic patterns and unpredictable weather when commuting. Additionally, understanding local hospitality trends and guest expectations can improve service delivery and job retention in the city’s dynamic resort and hotel industry.