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Enrollment Specialist
Company : Essen Health Care
Location : Bronx, NY
Job Type : Full Time
Date Posted : 7 January 2026
Overview
Our growing Health Home Division is a "Virtual Home" for Medicaid recipients with chronic health conditions. It is a care management model where all individual caregivers communicate to address patient's needs in a comprehensive manner. Essen's health home division has a team of care coordinators who function as connectors and coordinators to a patient's care team and connect members to the social services they need, including housing, transportation to appointments, medication reminders, educational courses, financial support and more.
Job Summary
The Enrollment Specialist is responsible to perform various data entry functions. The incumbent must be able to process multiple members’ enrollment documentations and updates into the lead health home’s database. The process includes utilizing the lead health home referral processes, reviewing and auditing the enroll segments, and obtaining final approval to process the documents to enroll and bill. ..
Responsibilities
Qualifications
- High school diploma or equivalent is required.
- Associate' s degree is preferred. At least three years of equivalent experience will be considered in lieu of degree.
- Excellent organizational, communication and interpersonal skills.
- Strong customer service experience, preferably in a provider services call center or billing department.
- Strong track record in performing comfortably in a fast-paced, deadline-oriented work environment.
- Proficient in Microsoft Office suite and other Web based platforms.
- Ability to work as a team member and independently.
- Ability to successfully execute multiple tasks simultaneously.
- Experience in a health care environment.
- Strong understanding of provider billing practices and claim processing.
- Must be able to remain in a stationary position for an extended period of time.
$21.00-$23.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
Bronx, NY, has an increasing demand for Enrollment Specialists due to its growing healthcare sector, especially in Medicaid care management. Candidates face moderate competition, but strong organizational and communication skills can provide a distinct advantage in securing roles within local providers like Essen Health Care.
While no strict certifications are mandatory, familiarity with Medicaid processes, provider billing, and health home regulatory compliance enhances candidacy. Local employers in Bronx particularly value experience with electronic health records and referral systems aligning with state healthcare protocols.
Handling multiple patient enrollments requires meticulous document verification and constant coordination with outreach teams. Specialists often navigate incomplete data submissions, tight deadlines, and compliance checks to ensure seamless billing and regulatory adherence in a fast-paced healthcare environment.
Progression often leads to roles like Enrollment Manager or Provider Enrollment Coordinator, with increased focus on team leadership and strategic process improvements. Gaining expertise in healthcare billing systems and regulatory requirements opens pathways to specialized program management or administrative leadership.
Typical wages range from $21.00 to $23.00 per hour, reflecting regional healthcare pay standards. Factors such as experience, proficiency with provider billing, and familiarity with Medicaid enrollment processes can influence compensation within this bracket.
Essen Health Care emphasizes a collaborative care management model where Enrollment Specialists act as vital connectors between patients and providers. This role requires strong communication to ensure accurate data processing that supports comprehensive social services and healthcare coordination.
Specialists at Essen must adeptly handle electronic portal submissions and maintain stringent compliance with health home data standards. The company’s focus on serving ethnically diverse populations adds a layer of cultural sensitivity and adaptability to daily responsibilities.
Key competencies include expert document auditing, proficiency with Microsoft Office and web platforms, and the capacity to multitask under deadlines. Strong interpersonal skills are crucial to liaise effectively with outreach teams and ensure enrollment accuracy within a regulatory framework.
Common issues involve incomplete consent forms, delayed revalidation approvals, and inconsistent data entries across systems like eCares and SharePoint. Resolving these requires persistent follow-up and collaborative communication with outreach specialists to maintain compliance and billing accuracy.
Bronx’s public transit availability eases access to healthcare offices, but rush hour congestion can extend commute times. Candidates often weigh proximity to transit hubs or consider remote enrollment specialist opportunities to balance workload and travel efficiency.