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Enrollment Specialist HH
Company : Essen Health Care
Location : Bronx, NY
Job Type : Full Time
Date Posted : 9 January 2026
Overview
Our growing Health Home Division is a "Virtual Home" for Medicaid recipients with chronic health conditions. It is a care management model where all individual caregivers communicate to address patient's needs in a comprehensive manner. Essen's health home division has a team of care coordinators who function as connectors and coordinators to a patient's care team and connect members to the social services they need, including housing, transportation to appointments, medication reminders, educational courses, financial support and more.
Job Summary
The Enrollment Specialist is responsible to perform various data entry functions. The incumbent must be able to process multiple members’ enrollment documentations and updates into the lead health home’s database. The process includes utilizing the lead health home referral processes, reviewing and auditing the enroll segments, and obtaining final approval to process the documents to enroll and bill.
Responsibilities
Qualifications
- High school diploma or equivalent is required.
- Associate' s degree is preferred. At least three years of equivalent experience will be considered in lieu of degree.
- Excellent organizational, communication and interpersonal skills.
- Strong customer service experience, preferably in a provider services call center or billing department.
- Strong track record in performing comfortably in a fast-paced, deadline-oriented work environment.
- Proficient in Microsoft Office suite and other Web based platforms.
- Ability to work as a team member and independently.
- Ability to successfully execute multiple tasks simultaneously.
- Experience in a health care environment.
- Strong understanding of provider billing practices and claim processing.
Must be able to remain in a stationary position for an extended period of time.
Equal Opportunity Employer
Essen Health Care is proud to be an equal-opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Frequently asked questions
Bronx's healthcare sector shows a steady demand for Enrollment Specialist HH positions, particularly with organizations like Essen Health Care. Competition can be moderate due to the specialized skills required in Medicaid enrollment and care coordination, so candidates with strong data management and communication skills often stand out.
While a high school diploma is typically required, Bronx healthcare employers often favor candidates with experience in Medicaid billing or care management. Certifications related to healthcare administration or data processing can improve prospects, especially for roles involving compliance with state health home regulations.
Daily tasks often include verifying patient documentation, liaising with outreach teams to resolve missing information, auditing enrollment data, and submitting accurate records into health home databases. The role demands multitasking, attention to detail, and strong interpersonal skills to ensure seamless patient service.
Proficiency in Microsoft Office, knowledge of Medicaid billing, and excellent organizational abilities are pivotal. Additionally, strong communication skills and the capacity to handle fast-paced, deadline-driven environments enhance career growth opportunities within health program management.
Enrollment Specialists in Bronx typically earn between $40,000 and $55,000 annually, influenced by experience and educational background. Given the specialized nature of Medicaid enrollment and provider billing knowledge, candidates with more expertise and certifications may command salaries at the higher end of this range.
Essen Health Care relies on Enrollment Specialists to manage and verify patient enrollment data critical to its virtual health home operations. This role ensures that Medicaid recipients’ information is accurately processed, facilitating coordinated care among providers and supporting regulatory compliance.
Balancing timely data processing while collaborating remotely with outreach specialists can be challenging. Ensuring all documentation is complete and compliant requires meticulous attention and effective communication between virtual teams to maintain smooth enrollment workflows.
Job satisfaction often stems from contributing directly to improved patient care coordination and the sense of teamwork within health home divisions. Opportunities to develop expertise in healthcare billing and compliance, alongside clear communication channels, enhance engagement in this specialized position.
Applicants should weigh commute times given Bronx's urban transit options and the area's cost of living relative to salary ranges. Additionally, understanding the local Medicaid landscape and healthcare provider networks can give candidates a competitive edge in enrollment roles.
Bronx roles often emphasize Medicaid patient volume and community-specific social service coordination more heavily. This creates a unique blend of administrative rigor and direct impact on vulnerable populations compared to other boroughs, where provider mix and program focus may vary.