Area General Manager
Company : Sodexo
Location : Troy, NY
Job Type : Full Time
Date Posted : 7 January 2026
Role Overview
Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.
Sodexo is seeking an Area General Manager for the Northeast Region who will be responsible for maintaining an excellent client relationship and ensuring high customer service standards for this Government client. This Area General Manager is a remote based position that will oversee units in PA, NY, NJ, MA, CT, RI and ME. The Area General Manager will report directly to the District Manager and directly oversee a management team of 11 Deli/Bakery Managers. This individual would provide operational oversight at the direction of the District Manager and will provide support to management in the daily oversight of these key functions and employees during the normal course of business.
There is travel involved in this role throughout the Northeast Region would require site visits roughly 60 - 70% of the time.
What You'll Do
- Monitoring and managing operations by comparing contract guarantees to historical and present data to analyze and make effective decisions
- Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
- Constantly improve food service operations in order to drive client and customer satisfaction
- Manage through mangers to achieve Sodexo objectives
- Ensure the execution of product and service quality by maintaining highest level of delivery
- Develop strategic plans for account retention and growth
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- A work history demonstrating strong employee engagement leadership skills, as well as previous leadership experience and the ability to work collaboratively;
- A background in Grocery Retail and/or Deli Bakery management experience;
- Experience managing multiple priorities and large teams, demonstrate professional communication skills, and a passion for exceptional customer service and client relations;
- The ability to prioritize tasks, possess emotional intelligence and foster a culture of inclusion.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years
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Frequently asked questions
In Troy, NY, an Area General Manager often juggles multi-state oversight, especially across the Northeast, requiring frequent travel and deep operational knowledge. This contrasts with localized roles that may focus solely on single-site management or smaller territories.
Strong emotional intelligence, ability to manage diverse teams remotely, and strategic decision-making are crucial. Area General Managers must foster inclusion while balancing operational priorities across various units to drive consistent client satisfaction.
Yes, progression often leads to district or regional leadership roles, expanding responsibility over more extensive territories or business units. Developing skills in budget management and client relations significantly enhances promotion prospects.
Sodexo emphasizes diversity and inclusion, along with comprehensive benefits such as tuition reimbursement and wellness programs. Their commitment to improving quality of life provides a meaningful workplace environment, setting them apart in the facilities management sector.
Sodexo’s focus on integrated solutions means Area General Managers oversee multi-faceted teams handling dining, facilities, and rehabilitative services simultaneously, requiring versatile leadership and a strong client relationship focus.
In Troy, NY, Area General Managers typically earn between $95,000 and $125,000 annually, depending on experience and education. This reflects the competitive pay scale for multi-site managers in the Northeast facilities and food services industry.
Troy and the surrounding Northeast corridor see moderate competition for Area General Manager roles due to the region’s mix of government contracts and private sector demands. Candidates with multi-unit leadership and client management experience have a distinct advantage.
Certifications in food safety management, facilities operations, and leadership development programs recognized by New York agencies can enhance credibility and align with client expectations in this region.
Coordinating consistent service standards remotely, navigating varied state regulations, and managing travel logistics are key challenges. Effective communication and adaptive leadership styles are essential to overcome these hurdles.
'Area General' implies responsibility for a cluster of units rather than a single site, emphasizing oversight, strategic planning, and multi-location team leadership, which demands broader operational insight than standard General Manager positions.