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Adoration Home Health & Hospice

BILINGUAL CASE MANAGER - HENN COUNTY

Company : Adoration Home Health & Hospice

Location : Woodbury, MN

Job Type : Full Time

Date Posted : 11 January 2026

Our Company

ResCare Community Living

Overview

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

  • Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.
  • Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, and preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).
  • Oversees, directs and supervises field staff assigned in assisting with pre-screening process.
  • Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.
  • Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company’s services, interprets potential reimbursement options and negotiates reimbursement levels with third party payer.
  • Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.
  • Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.
  • Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed.
  • Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.
  • Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.
  • Adheres to and participates in Company’s mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.
  • Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.
  • Participates in special projects and performs other duties as assigned.

Qualifications

  • Bachelor's degree in a human services field or nursing field. 
  • Valid driver's license.
  • Must have two years of experience with case management or related discipline
  • Must be able to communicate both verbally and in writing.

About our Line of Business

ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.  

Additional Job Information

Qualification: Hmong speakers.

Salary Range

USD $25.50 / Hour

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Frequently asked questions

Proficiency in Hmong enables a bilingual case manager in Woodbury to bridge communication gaps with local clients, enhancing case understanding and cultural sensitivity. This language skill is crucial for providing tailored case management services in a community with diverse linguistic needs, increasing client trust and engagement.

Bilingual case managers in Henn County coordinate closely with third-party representatives to clarify client benefit coverage and negotiate reimbursement levels effectively. Their dual-language skills facilitate clearer communication, ensuring authorization processes and financial responsibilities are comprehended by all stakeholders, optimizing service delivery.

Daily tasks include pre-screening assessments, coordinating treatment teams, and maintaining referral source relationships. Bilingual case managers also navigate complex documentation while delivering culturally competent care, emphasizing client independence and access to community resources specific to Woodbury’s diverse population.

Adoration Home Health & Hospice provides a comprehensive environment focused on quality care and operational growth. Bilingual case managers benefit from structured quarterly planning and involvement in special projects, which cultivate professional development beyond typical case management roles in the Woodbury area.

Yes, bilingual case managers encounter challenges such as navigating varying cultural expectations and complex payor systems. However, Adoration’s emphasis on compliance and continuous training equips staff to effectively manage these nuances while advocating for client needs with cultural competence.

The position offers $25.50 per hour, aligning well with regional standards for bilingual case management roles. Considering Woodbury’s demand for specialized language skills and case management expertise, this wage reflects a balanced compensation for professionals with relevant experience.

Demand is growing steadily as demographic shifts increase the need for culturally and linguistically tailored healthcare services. Bilingual case managers with Hmong skills are particularly sought after, given the local community's language diversity and the push for inclusive support programs.

Prospective hires should evaluate Woodbury’s suburban layout, traffic patterns during peak hours, and public transit options. Proximity to major highways facilitates access, but scheduling flexibility may be necessary to navigate local congestion and ensure timely client visits.

Henn County positions often focus more intensively on rural and suburban client bases with specific cultural needs, such as Hmong-speaking populations, whereas Minneapolis roles may involve higher caseload volumes and broader demographic variety. Work environments differ, impacting case complexity and resource availability.

Strong backgrounds in human services or nursing, coupled with at least two years in case management, are pivotal. Additionally, bilingual communication skills—especially in Hmong—and proficiency in handling payer negotiations and community resource coordination significantly enhance employability.

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