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Case Manager
Company : Seven Hills Foundation
Location : Groton, MA, 01450
Job Type : Full Time
Date Posted : 3 January 2026
Overview
Salary: $55,000.00 to $60,000.00 per year
Case Manager Seven Hills Pediatric Center | An Affiliate of Seven Hills Foundation
Overview:Seven Hills Pediatric Center is seeking a compassionate and detail-oriented Case Manager to join our dedicated residential team. This vital role provides case management and support services to youth in our residential programs, helping each individual achieve their highest potential in a safe, therapeutic environment. The Case Manager works collaboratively with clinical, medical, and direct care staff to ensure individualized, person-centered plans are developed, implemented, and monitored with excellence and care.
This position serves at the Medically Complex Behavioral Residence in Groton, Massachusetts, providing individualized, trauma-informed care for youth ages 12–18 with both complex medical and behavioral needs in a supportive and therapeutic environment.
Responsibilities
Provide case management, coordination, and advocacy services for youth in residential care.
Develop and support implementation of service and treatment plans that reflect each individual’s strengths and needs.
Collaborate closely with multidisciplinary teams including clinicians, nurses, and direct support professionals.
Coordinate care with families, caregivers, and external providers such as DCF, courts, and medical professionals.
Monitor and document progress, ensuring all records meet compliance and quality standards.
Participate in team meetings, case conferences, and aftercare planning to support safe and stable discharges.
Provide support in the residential milieu as needed, including working in ratio to maintain program operations.
Respond effectively to crises and promote trauma-informed, strengths-based care.
Qualifications
Bachelor’s degree in Human Services, Psychology, Social Work, or related field preferred.
1–3 years of experience in residential or child behavioral health settings strongly preferred.
Strong organizational, communication, and problem-solving skills.
Ability to build rapport and work collaboratively with youth, families, and multidisciplinary teams.
Valid driver’s license, reliable transportation, and acceptable driving record required.
Ability to maintain confidentiality, professional boundaries, and ethical standards.
Certifications (to be maintained or obtained upon hire):
CPR and First Aid
Crisis Prevention/De-escalation (CPI)
Medication Administration Program (MAP)
Van Safety/Driver Training
Why Seven Hills?At Seven Hills Pediatric Center, you’ll be part of a mission-driven organization dedicated to exceptional care, innovation, and inclusion. We offer ongoing professional development, a supportive team culture, and the opportunity to make a lasting impact in the lives of children and families.
Join us and help shape brighter futures—one child at a time.
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Frequently asked questions
In Groton, MA, Case Managers often engage deeply with youth requiring trauma-informed, medically complex behavioral care, unlike typical healthcare coordinators. This role demands close collaboration with multidisciplinary teams and external agencies, reflecting the region’s focus on specialized residential support within pediatric behavioral health settings.
Emphasize expertise in trauma-informed care, crisis de-escalation techniques, and the ability to coordinate multidisciplinary teams. Experience with residential youth services and knowledge of local agencies like DCF strengthens your candidacy in Massachusetts’ pediatric behavioral health sector.
Groton has seen an uptick in specialized youth behavioral health services, increasing demand for Case Managers with residential experience. While competition exists, candidates with certifications like CPI and MAP and a background in complex medical or behavioral youth care have a distinct advantage.
The salary range for a Case Manager at Seven Hills Foundation in Groton, MA falls between $55,000 and $60,000 annually, reflecting the specialized nature of pediatric residential care and the region’s compensation benchmarks for healthcare case management roles.
Seven Hills Foundation fosters career advancement by offering ongoing training in trauma-informed care, crisis prevention, and interdisciplinary collaboration. Employees benefit from a mission-driven environment encouraging innovation and skill development tailored to pediatric behavioral health.
At Seven Hills Foundation, Case Managers engage with a unique population of medically complex youth within a therapeutic residential setting. The role requires intimate collaboration across clinical, medical, and legal systems, providing a richer interdisciplinary experience than typical healthcare case management jobs.
Daily tasks include coordinating individualized treatment plans, advocating for youth, liaising with families and external providers, documenting progress meticulously, and responding to crisis situations. The role blends administrative precision with hands-on support in a therapeutic milieu.
Maintaining certifications such as CPR, First Aid, Crisis Prevention Intervention (CPI), and Medication Administration Program (MAP) is crucial. Additionally, van safety and driver training certifications enhance eligibility for roles involving transport and residential care responsibilities.
While entry to mid-level experience sets a solid foundation, leadership roles typically require demonstrated skills in team collaboration and crisis management. Organizations like Seven Hills Foundation often promote career growth for those showing dedication to trauma-informed care and program coordination.
Groton’s semi-rural setting necessitates reliable personal transportation. Case Managers should have a valid driver’s license and a good driving record, as travel between facilities and client homes, as well as van driving duties, are common aspects of the job.