Risevoic
Ticket Seller | Part-Time | Stormont Vail Events Center
Company : Dallas Convention Center
Location : Topeka, KS, 66612
Job Type : Part Time
Date Posted : 8 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Responsible for ticket sales for shows or events by performing the following duties.
This role will pay an hourly wage of $10.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Opens and or closes ticket window as required.
- Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
- Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
- Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit.
- Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by Supervisor.
- Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
- Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
- Files various records and reports. Performs related clerical work as assigned.
Qualifications
- High school diploma or general education degree (GED)
- 1 to 3 months related experience and/or training or equivalent combination of education and experience
- Box Office or guest services background preferred
- Ability to count money, make change accurately
- Ability to listen and follow instructions
- Ability to input data into a computer to record sales transactions
- Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
- Good problem solving skills and organizational ability
- Ability to work independently and as a member of the team
- Good customer service skills and sense of public relations
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Related Jobs
Ticket Seller | Part-Time | Grand Junction Convention Center
Dallas Convention Center
Grand Junction, CO
Top trending job titles hiring now
Frequently asked questions
Managing busy ticket windows during popular events requires quick and accurate ticket dispensing, maintaining cash balances, and excellent customer interaction skills. A Ticket Seller at Stormont Vail must efficiently assist patrons to reduce wait times, ensuring smooth entry experiences at Stormont Vail Events Center in Topeka’s vibrant event scene.
Expect to manage ticket sales through both physical windows and phone reservations, balance cash drawers accurately, complete detailed sales reports, and provide knowledgeable customer service about event pricing and seating. This role requires attention to detail and the ability to work independently in a fast-paced environment.
Starting as a Ticket Seller can lead to roles in event coordination, guest services, or supervisory box office positions. Topeka’s growing event venues, like Stormont Vail, often promote from within, rewarding proven customer service skills and reliability with expanded responsibilities.
Ticket Seller roles in Topeka have moderate competition due to the city’s active events calendar and demand for part-time workers. Stormont Vail attracts candidates seeking flexible schedules, making timely applications advantageous to secure a spot in this sought-after local venue.
Hourly pay for Ticket Sellers in Topeka generally ranges from $9 to $12, aligning with local living costs and event industry standards. The Stormont Vail Events Center offers $10 per hour, complemented by 401(k) benefits, which is competitive for part-time roles in this sector.
While the Dallas Convention Center and Stormont Vail operate in different markets, the collaboration and shared standards in ticketing technology and customer service practices help maintain consistent quality. Knowledge gained in one can enhance skills applicable to the other’s ticketing processes.
This position uniquely blends part-time flexibility with a focus on live event ticketing in Topeka’s community-centric environment. Compared to larger venues, it offers hands-on experience with a diverse event lineup, fostering strong customer relations and independent problem-solving.
Success hinges on precise cash handling, effective communication, and familiarity with ticketing systems. Candidates should also demonstrate problem-solving aptitude and the ability to multitask during busy event periods to maintain smooth operations.
Topeka offers accessible public transport and ample parking near Stormont Vail, making it convenient for part-time Ticket Sellers. The venue's central location reduces commute times, a key factor for those balancing work with other commitments.
Familiarity with major ticketing systems can speed up training and improve transaction accuracy. While not mandatory, experience with Ticketmaster or TicketNetwork enhances your ability to manage sales smoothly, an asset in fast-paced event environments.