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Ticket Seller|Part-time| Rupp Arena
Company : Dallas Convention Center
Location : Lexington, KY, 40506
Job Type : Part Time
Date Posted : 1 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Ticket Seller is required to work weekdays, evenings, and/or weekends, and holidays, as event schedules vary. Position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; account for all tickets sold and payments received from sales at the end of each shift.
This role will pay an hourly wage of $15.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
About Central Bank Center
Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky is fast becoming THE must play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball” is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.
Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ball room space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.
Our Purpose
We are building an organization that serves our fans, community, and partners through world class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.
Responsibilities
- Collect event ticketing and parking payments.
- Deal courteously and effectively with the general public.
- Accurately account for payments collected and tickets issued.
- Resolve guest questions
- Research customer accounts
- Provide feedback to supervisor
Qualifications
- Knowledge of Microsoft Suites
- Comfortable with the use of technology and a quick learner.
- Superior Customer Service
- Ability to initiate and build relationships with customers.
- Ability to work a flexible schedule including days, evenings and weekends
- Possess high standards of integrity, credibility, and reliability.
- Ability to communicate effectively and clearly with the attention to detail.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Part-time ticket selling at Rupp Arena involves shifts during weekdays, evenings, weekends, and holidays, offering flexibility ideal for students or those balancing other commitments. This schedule variety aligns with event times, providing opportunities to customize work hours while gaining experience in a bustling venue environment.
Proficiency with computerized ticketing systems like TM Host and Archtics is critical for efficiently managing ticket sales at Rupp Arena. Familiarity with handheld payment devices and the Microsoft suite enhances accuracy and speed, enabling seamless transactions and reliable record-keeping during fast-paced events.
Starting as a ticket seller can open doors to roles in ticket operations management, event coordination, or venue services. Demonstrating reliability, customer service excellence, and technical proficiency at Rupp Arena positions you well for growth within the event and entertainment industry.
Dallas Convention Center values candidates with strong interpersonal skills, tech adaptability, and integrity. For part-time ticket sellers, the emphasis is on customer engagement, accuracy in handling payments, and flexibility to work varied shifts, reflecting the dynamic nature of live events at Rupp Arena.
Yes, part-time ticket sellers enjoy access to a 401(k) savings plan with matching contributions, highlighting Oak View Group’s commitment to employee financial wellness. These benefits complement the vibrant work culture centered around live entertainment and community engagement.
Lexington’s thriving event scene, anchored by venues like Rupp Arena, creates steady demand for ticket sellers. While competition exists, candidates demonstrating tech savvy and excellent customer service skills tend to stand out in this lively local job market.
Given Rupp Arena’s downtown Lexington location, accessibility via public transit or short commutes is common among part-time ticket sellers. Proximity to central transport hubs can reduce travel time, enhancing punctuality and convenience for varied shift schedules.
The hourly wage for part-time ticket sellers at Rupp Arena is $15.00. This competitive rate reflects the role’s responsibilities including ticket sales, customer interaction, and handling payments during diverse event schedules.
At Dallas Convention Center, ticket sellers engage directly with a broad audience during high-profile events, combining customer service with technical ticketing expertise. The role’s integration within Oak View Group’s global venue network offers exposure to large-scale entertainment operations unlike typical box office positions.
Serving as a ticket seller here means contributing to Lexington’s vibrant event culture, from Wildcats basketball games to major concerts. The role supports a venue considered the heart of downtown, fostering a sense of community pride while enhancing visitor experiences.