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Claims Trainee
Company : Nautilus Insurance Company
Location : Wilmington, DE
Job Type : Full Time / Part Time
Date Posted : 1 January 2026
Company Details
Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.
Why Join Us?At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.
What We Value
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity, creativity, and a drive to challenge the status quo
- Collaboration across disciplines to build smarter, more intuitive solutions
- Integrity, expertise, and a commitment to excellence
Join us in creating a new standard in personal insurance—where protection meets possibility.
#LI-AV1 #LI-HYBRID
This role will be based in our Wilmington, DE office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The Company is an equal employment opportunity employer.
Responsibilities
As a Berkley One Claims Trainee, you will engage in a structured training program that includes classroom instruction, self-directed learning, and hands-on experience across both property and casualty claims. This comprehensive training builds foundational expertise in high-net-worth personal lines claims handling, company policies and procedures, technical claims knowledge, and the delivery of exceptional claims service.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
Industry Knowledge
- Build a broad understanding of the insurance industry, market dynamics, and economic factors.
- Gain insight into WRB and Berkley One’s operations, strategic goals, financial performance, and competitive strengths.
Claims Knowledge & Technical Expertise
- Learn to manage claims effectively through coverage analysis, investigation, reserving, and resolution.
- Identify and address coverage issues, determine cause and exposure, set timely reserves, and develop comprehensive action plans.
- Validate claims through policy review and communication with policyholders, claimants, and third parties.
- Conduct research to gather supporting documentation for accurate claim evaluation and resolution.
- Draft clear and professional correspondence, including coverage position letters and Reservation of Rights.
- Maintain organized claim files and adhere to documentation standards and diary protocols.
- Proactively manage claim inventory to ensure timely and efficient resolution.
- Participate in additional projects and assignments as needed.
Qualifications
- Bachelors degree or equivalent experience.
- Preference for insurance, risk management, and actuary majors.
- Exposure to P&C insurance through an internship or first job preferred.
- Strong verbal and written communication skills with a positive, professional demeanor.
- Detail-oriented, proactive, and able to thrive in a fast-paced team environment.
- Excellent interpersonal skills and ability to collaborate across all organizational levels and with customers.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship Details
Sponsorship not Offered for this RoleRelated Jobs
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Frequently asked questions
To thrive as a Claims Trainee in Wilmington, DE, focus on developing strong analytical abilities, communication skills, and attention to detail. Familiarity with property and casualty insurance concepts and customer service aptitude will distinguish you in this competitive local insurance landscape.
Starting as a Claims Trainee often leads to roles like Claims Adjuster or Specialist. Gaining expertise in claims investigation and resolution opens pathways to management or specialized underwriting roles, especially in companies valuing internal mobility like Nautilus Insurance Company.
Handling high-net-worth claims requires meticulous scrutiny of complex policies and sensitive client interactions. Trainees must balance thorough investigation with empathy, ensuring claims are resolved swiftly while preserving client trust in a premium service environment.
At Nautilus Insurance, Claims Trainees contribute to innovation by adopting digital tools and collaborative workflows. This role supports the company’s mission by delivering personalized claims service, utilizing technology to streamline processes, and fostering a client-first mindset.
Nautilus Insurance offers a hybrid work model, access to senior leadership, and a culture encouraging creativity and collaboration. Its focus on high-net-worth clients and emphasis on professional development sets its Claims Trainee roles apart locally.
Wilmington’s insurance sector shows steady demand for entry-level claims positions, with competition increasing among candidates holding relevant internships or degrees in risk management. Employers prioritize candidates eager to grow in a fast-paced environment.
Certifications such as the AINS (Associate in General Insurance) are well-regarded locally. Additionally, Wilmington-area professional workshops focusing on property and casualty insurance can provide practical insights and networking opportunities beneficial for Claims Trainees.
Claims Trainees in Wilmington, DE typically earn between $45,000 and $55,000 annually, reflecting the region’s cost of living and insurance industry standards. Nautilus Insurance’s compensation package may also include benefits like profit sharing and tuition assistance.
Daily, Claims Trainees at Nautilus engage in claims investigation, policy analysis, customer communication, and documentation management. They also participate in training modules and collaborate with cross-functional teams to ensure timely claim resolution.
Progress is gauged through mastering technical claims knowledge, increasing independence in managing cases, feedback from supervisors, and successful application of company standards in real claim scenarios, reflecting the company’s commitment to talent investment.