Risevoic
Entitlements Specialist
Company : Services For The Underserved
Location : New York, NY, 10018
Job Type : Full Time
Date Posted : 11 January 2026
Min
USD $60,000.00/Yr.Max
USD $65,000.00/Yr.Position Overview
The Entitlements Specialist is responsible for assisting Services for the Underserved consumers with entitlements and ensures that consumer’s benefits are maintained for eligibility. This individual will also assist consumers through the eligibility process for the appropriate benefits.
Responsibilities:
- Review entitlements for perspective individuals
- Complete entitlements assessment to determine all benefit individuals is eligible
- Assist individual in obtain replacement social security cards and/or birth certificate
- Assist individual with initial SNA-Public Assistance (Immediate Needs Grant), SSI, SSDI, VA, Food Stamp (expedited and restaurant allowance), Medicaid application(s)
- Assist individual with applying for furniture allowance upon housing placement
- Assist individual with submission of SSI redetermination, food stamp recertification, Medicaid renewal, , SSDI continuing disability review, and Public Assistance face-to-face in a timely manner
- Escort individual to various government and city agencies ( Social Security Administration, HRA-Public Assistance, Medicaid and food stamp offices)
- Work with program and Finance on potential entitlements issues with individual
- Keep active updated record of individual entitlements
- Assist and follow-up on consumers correspondence receive from various city and government agencies via phone, mail and/or fax
- Keep and maintain an active entitlement file
- Maintain entitlement’s module in AWARDS data base
- Process appeals, advocate and pursues legal channels to obtain funding for consumers who have been denied entitlements
- Represent individual and agency at consumer administrative hearings
- Keep abreast of public policy issues and new developments in the field an communicate the same to management
- Attend information trainings and seminars to remain current on trends and entitlements system changes
- Regularly required to travel to sites in and outside the organization
- Conduct training with individuals and staff on regulations and laws pertaining to benefits.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays
Qualifications
- Associate/BA Degree preferred
- Experience working in the Homeless Shelter system/Human Service Field
- Minimum 2 years of experience in HRA Public Assistance, Food Stamp, Medicaid, managed care plans, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI) application process and regulations
- Demonstrated experience in effective communication, proficient computer skills, organization and multitasking.
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
ID
2025-17939Related Jobs
Cumming, GA
Top trending job titles hiring now
Frequently asked questions
In New York, an Entitlements Specialist must be well-versed in local HRA public assistance, Medicaid, SSI, and SSDI systems. They carefully assess eligibility, assist with applications, and follow up on renewals to ensure clients receive all entitled benefits, adapting to NYC’s specific regulatory environment and administrative procedures.
Unlike broader benefit program specialists, Entitlements Specialists focus deeply on securing social supports like SSI, SSDI, and food stamps, often working closely with vulnerable populations such as the homeless. Their role uniquely blends advocacy, legal appeals, and hands-on client support, making it a specialized niche within social services.
While an associate or bachelor’s degree is preferred, certifications in social work, public assistance case management, or specialized training in HRA and Medicaid regulations significantly enhance employability in NYC’s competitive market, reflecting local employer preferences for expertise in public benefits administration.
Positions at Services For The Underserved offer competitive salaries typically between $60,000 and $65,000 annually, reflecting the specialized skills needed in public benefits navigation and advocacy within New York’s high-cost living and demanding social service sector.
At Services For The Underserved, Entitlements Specialists engage deeply with underserved populations, leveraging extensive training and legal advocacy to secure benefits. The organization emphasizes a culture of respect, integrity, and continuous improvement, providing a supportive environment distinct from many other nonprofits.
Specialists here often tackle complex cases involving denied entitlements, requiring legal advocacy and navigating multiple city and government agencies. The role demands proactive communication and up-to-date knowledge on policy changes, reflecting the agency’s commitment to comprehensive consumer support.
Given the necessity to escort clients to various government offices across NYC, Entitlements Specialists should anticipate regular intra-city travel. Familiarity with public transit routes, timing, and possible delays is crucial to maintain timely client support and meet appointment schedules efficiently.
New York’s high demand for social service professionals creates a moderately competitive job market. Factors like rising homelessness rates and expanded public assistance programs increase openings, but candidates with hands-on experience in NYC’s HRA and Medicaid systems stand out in this specialized field.
Daily tasks include evaluating client eligibility for benefits, assisting with applications and renewals for programs like SSI and food stamps, maintaining updated entitlement records, advocating in appeals, and coordinating with government offices, ensuring clients continuously receive necessary support.
Entitlements Specialists often process appeals and represent clients at administrative hearings when benefits are denied. This involves understanding legal frameworks, advocating for clients’ rights, and sometimes pursuing further legal channels to secure entitled funding, blending social service with legal advocacy.