Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : Grand Forks, ND, 58206
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 with Altru Health located in Grand Forks, ND. Both, first and second shift are available.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
What You'll Do
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- lead teams and departmental projects and initiatives
- effectively manage the Unit Operating System
- monitor compliance and reach project target dates of completion
- support a diverse and inclusive workforce
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- lead teams and departmental projects and initiatives
- effectively manage the Unit Operating System
- monitor compliance and reach project target dates of completion
- support a diverse and inclusive workforce
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
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Frequently asked questions
This managerial position directly influences patient satisfaction by ensuring a spotless, safe environment and collaborating closely with infectious control teams. Their leadership drives operational excellence that shapes the hospital experience, making cleanliness a critical factor in patient comfort and care quality.
Key leadership traits include team motivation, effective communication with hospital staff at all levels, project management, and compliance oversight. These competencies empower managers to meet stringent healthcare standards while fostering an inclusive and productive work culture.
Professionals in this role often advance to director-level positions or specialized environmental program management, particularly by honing skills in project leadership and client satisfaction. Experience in healthcare settings like hospitals adds valuable credentials for future growth.
Sodexo invests in professional development through tuition reimbursement and in-house training focused on healthcare environmental standards. This support equips managers to lead effectively in hospital settings and stay current with infection control protocols.
At Grand Forks, Sodexo emphasizes tailored client partnerships within healthcare facilities, integrating local community values and compliance with North Dakota regulations. This localized strategy enhances patient satisfaction and aligns with regional workforce diversity.
Typical compensation for this role in Grand Forks ranges from $55,000 to $70,000 annually, influenced by experience and education. Sodexo also offers comprehensive benefits, making the total package competitive within the regional healthcare management market.
Certifications like Certified Healthcare Environmental Services Professional (CHESP) and OSHA healthcare safety credentials are highly regarded locally. They demonstrate expertise in industry best practices, enhancing a candidate’s appeal in a competitive hiring landscape.
Unlike frontline housekeeping staff, this manager oversees operational systems, leads teams, monitors compliance, and drives client satisfaction metrics. Their focus is strategic management rather than routine cleaning, ensuring safety and quality standards in hospital environments.
Sodexo fosters an inclusive culture by valuing diverse backgrounds and ensuring equitable treatment across all levels. Managers are encouraged to support and lead diverse teams, enhancing collaboration and employee satisfaction within their departments.