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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : Arcadia, CA, 91007
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Grow your career and develop a team that shares your desire to make a difference!
Sodexo is seeking a full time Environmental Services Operations Manager located at USC Arcadia Hospital in Arcadia, CA. Located in beautiful Arcadia, California, this 330-bed facility has nearly 429,000 cleanable square feet. USC Arcadia Hospital provides high-quality healing services while caring for the patient's emotional and spiritual needs and enabling them to achieve health for life. This is a full-service account managing Sodexo employees in a non-union environment.
What You'll Do
- lead EVS/ Housekeeping teams within an acute care hospital;
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff while working closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- experience effectively managing projects within agreed upon timelines;
- in-depth knowledge of housekeeping systems and procedures;
- experience with vendor and contract management, as well as union and contract negotiations;
- experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- 3-5 years previous custodial / housekeeping or similar management experience in a hospital;
- strong financial acumen and budget management experience;
- a high level of proficiency with computers and other technology; and,
- the ability to work a 2nd-shift (2:30pm to 11:30pm).
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Salinas, CA
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Frequently asked questions
In a hospital such as USC Arcadia, this manager oversees housekeeping teams to ensure infection control, patient safety, and regulatory compliance. Their leadership directly impacts patient satisfaction scores by maintaining a clean, safe environment tailored to healthcare standards.
Strong communication, team motivation, and independent decision-making are vital. These leaders must balance technical housekeeping knowledge with people management skills to drive compliance, meet deadlines, and enhance patient and staff experiences in healthcare environments.
This position often leads to senior facilities management or director-level roles. Gaining expertise in hospital environmental systems, compliance standards, and team leadership can open opportunities in broader healthcare operations or environmental program management.
Typically, salaries for this role in Arcadia range from $65,000 to $85,000 annually, influenced by experience, education, and specific healthcare facility size. Competitive benefits often complement this range, reflecting the specialized nature of hospital environmental services management.
Sodexo emphasizes employee development, diversity, and a non-union work environment, fostering inclusive leadership. Their integrated service model blends custodial care with client satisfaction metrics, elevating operational standards in Arcadia's healthcare sector.
Sodexo offers tuition reimbursement and promotes internal mobility, enabling managers to expand their skills and advance. The company’s focus on leadership development and diverse project experiences helps build competencies crucial for progression within healthcare facility management.
Certifications in healthcare environmental services, infection control, or facilities management are highly regarded locally. Additionally, management experience in hospital housekeeping coupled with knowledge of Joint Commission standards enhances candidate competitiveness.
Managing second shift involves coordinating with infection control teams during peak cleaning times, handling unexpected staffing needs, and maintaining high patient satisfaction despite limited daytime support. It requires flexibility and strong problem-solving abilities.
Arcadia's healthcare sector has moderate demand for skilled environmental services managers, with competition heightened by the presence of large facilities like USC Arcadia Hospital. Candidates with healthcare-specific experience and leadership skills typically stand out.
This role uniquely blends custodial operations leadership with healthcare compliance in a non-union, acute care hospital setting. The focus on patient satisfaction and infection prevention sets it apart from typical environmental services management roles across the state.