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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : Tyler, TX, 75711
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for UT Health Tyler Hospital Midtown, located in Tyler, TX. UT Health Tyler is home to leading institutes, centers of excellence, and specialized programs that serve hundreds of thousands of patients each year. With 424 licensed beds, UT Health is a regional hub for advanced acute care medicine.
What You'll Do
The successful candidate will:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- in-depth knowledge of housekeeping systems and procedures;
- experience with vendor and contract management, as well as union and contract negotiations;
- experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- 3-5 years previous custodial / housekeeping or similar management experience in a hospital;
- strong financial acumen and budget management experience;
- proficiency with computers and other technology; and
- ability to work a day shift, Monday through Friday, with rotating weekends and holidays.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
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Frequently asked questions
Effective leadership in this role hinges on motivating diverse teams, managing infection control collaborations, and driving high patient satisfaction. Strong communication and change management expertise are essential to coordinate hospital committees and ensure compliance with healthcare standards.
This position uniquely blends custodial oversight with infection control and patient safety priorities. Unlike general facility managers, it demands specialized knowledge of healthcare housekeeping systems and active participation in infection prevention programs, ensuring a sterile environment in a clinical context.
Candidates often present an associate’s degree, 2+ years managing healthcare custodial teams, and hands-on experience with hospital standards like HCAHPS. Familiarity with vendor contracts and union regulations is also valued, given regional healthcare compliance demands.
Managers in this role generally earn between $60,000 and $75,000 annually in Tyler, reflecting local cost of living and healthcare sector standards. Experience, education, and skills in hospital-specific environmental services may push compensation toward the higher end.
Sodexo’s stewardship emphasizes patient-centric cleanliness aligned with infectious control policies. Managers must balance rigorous standards with team motivation, navigating complex hospital committees while supporting diversity and sustaining operational budgets.
Sodexo offers tuition reimbursement and career development pathways tailored to healthcare environmental services. Their inclusive culture encourages leadership skill enhancement and cross-functional project involvement, fostering upward mobility in hospital facility management.
Tyler’s healthcare market shows steady demand for experienced custodial managers due to expanding hospital services. While competition exists, candidates with proven infection control expertise and hospital housekeeping leadership stand out in this moderate-supply talent pool.
Certifications like CHESP (Certified Healthcare Environmental Services Professional) or training in Joint Commission standards are highly regarded. Regional hospitals value credentials that demonstrate commitment to healthcare sanitation excellence and regulatory compliance.
By ensuring spotless, safe surroundings and aligning cleaning protocols with infection prevention, these managers directly enhance patient experience. Their leadership fosters teams that meet or exceed cleanliness benchmarks, positively impacting HCAHPS scores and hospital reputation.
Proficiency with hospital operating systems, data analytics for satisfaction tracking, and digital scheduling platforms is critical. These tools enable managers to optimize workflow, track compliance, and communicate efficiently across infection control and environment of care committees.