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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : San Diego, CA, 92123
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Sodexo is seeking a full time Environmental Services / Custodial Operations Manager 2 for Sharp Mary Birch Hospital for Women & Newborns which is a 206 bed, not-for-profit hospital in San Diego, California. It is run by Sharp HealthCare. The Environmental Services Operations manager will primarily work a 1st shift.
What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- experience effectively managing projects within agreed upon timelines;
- in-depth knowledge of housekeeping systems and procedures;
- experience with vendor and contract management, as well as union and contract negotiations;
- experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- 3-5 years previous custodial / housekeeping management experience in a hospital, healthcare experience preferred.
- strong financial acumen and budget management experience;
- proficiency with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Salinas, CA
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Frequently asked questions
This position plays a pivotal role by ensuring cleanliness and safety, directly impacting patient experience. Managing hospital housekeeping systems and collaborating with infection control teams helps boost patient satisfaction scores, a top priority in healthcare environments like Sharp Mary Birch Hospital.
Strong leadership involves motivating teams to exceed service expectations, managing compliance with healthcare standards, and driving continuous improvements. The ability to communicate effectively across departments and lead infection prevention initiatives is also crucial.
Daily tasks include supervising housekeeping staff, coordinating with infectious control, managing cleaning protocols, analyzing operational data, and ensuring adherence to regulatory standards. This role also involves leading committees focused on environmental safety and patient care.
Sodexo emphasizes inclusivity, employee well-being, and community impact alongside operational excellence. They integrate comprehensive benefits and career growth opportunities, fostering a culture where Environmental Services managers can thrive while maintaining high patient care standards.
Sodexo provides competitive pay adjusted for experience, extensive health benefits, 401(k) matching, paid leave, and tuition reimbursement. Their focus on diversity and employee respect enhances job satisfaction and supports long-term career development.
San Diego’s healthcare sector has a steady demand for skilled environmental services managers due to its large hospital network. Competition is moderate, with preference for candidates who demonstrate healthcare experience and strong leadership within custodial operations.
Certifications related to healthcare environmental services, infection control, or facilities management are highly valued. Familiarity with Joint Commission standards and local health regulations also enhances a candidate’s appeal in this region.
In San Diego, salaries for this role typically range between $70,000 and $90,000 annually, influenced by experience, education, and healthcare facility size. Additional benefits from employers like Sodexo can further enhance total compensation.
Sodexo combines rigorous housekeeping procedures with infection prevention collaboration, ensuring compliance with healthcare standards. Their managers lead training, committee participation, and vendor oversight to maintain a safe, clean environment for all hospital stakeholders.
Managers must balance regulatory compliance with high patient satisfaction goals while addressing diverse workforce needs. They navigate union negotiations and evolving infection control practices, requiring adaptability and strong project management skills.