Risevoic
Director, Operations
Company : Sodexo
Location : San Jose, CA, 94172
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
We Are Makers of Good Food
At The Good Eating Company, we believe food should inspire. We’re seeking several dynamic Directors of Operations to support our growing business in the Bay Area. In this role, you’ll oversee the execution of critical client programs, lead a top team of hospitality professionals, and ensure exceptional dining experiences across multiple locations.
About the Role
The Director of Operations is a strategic leader who combines executive-level operations expertise with a passion for hospitality. You’ll partner closely with clients to understand their vision, deliver high-quality dining service programs, and provide management support in areas such as feasibility studies, pricing, and service excellence.
This role requires strong executive presence, the ability to navigate complex client organizations, and the relationship skills to collaborate effectively both internally and externally.
Step Into Our Culture
At The Good Eating Company, we blend a fun and playful atmosphere with culinary curiosity. Our team thrives on a “win or learn” mentality, where kindness comes first and hospitality shines. We create warm, welcoming spaces where food and community come together.
Click here to learn more about the Good Eating Company.
What You'll Do
Develop and inspire teams while building strong client relationships that drive satisfaction and trust.
Oversee financial performance, ensuring budgets are met and resources are optimized.
Coordinate and direct managers, supervisors, and frontline employees across multiple sites to deliver consistent excellence.
Lead initiatives that strengthen financial results, improve client retention, ensure policy compliance, and elevate employee training & development.
Manage multiple priorities and deadlines with efficiency, ensuring smooth operations in a complex environment.
Collaborate with clients and senior leadership (including VPs) on contracts, account operations, and strategic initiatives.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
Experienced multi-unit/site managers with a track record of success.
Strong strategic leaders who can balance vision with execution.
Skilled in talent management, financial oversight, and project management.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement: Bachelor’s degreeMinimum Management Experience: 7 yearsMinimum Functional Experience: 7 years
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Frequently asked questions
In San Jose's dynamic hospitality sector, a Director of Operations must blend strategic leadership with hands-on team management, ensuring seamless client service across multiple venues. Navigating complex client needs while fostering culinary innovation is key to thriving in this environment.
Effective Directors of Operations balance visionary thinking with operational precision. They excel at inspiring teams, managing budgets, and steering multi-site operations, all while maintaining strong client relationships and driving continuous service excellence.
Daily duties include coordinating with managers and frontline staff across sites, monitoring financial performance, implementing training programs, and collaborating with senior leadership to align operational goals with client expectations.
Candidates with at least seven years in multi-unit management, a bachelor’s degree, and proven skills in financial oversight and strategic leadership tend to be highly sought after in the competitive Bay Area hospitality market.
Sodexo emphasizes professional development through tuition reimbursement, leadership training, and diverse project management experiences, enabling Directors of Operations to expand their skill set within a supportive and inclusive culture.
Sodexo integrates a playful yet professional culture focused on kindness and culinary curiosity, encouraging Directors to lead with empathy and innovation while managing large, complex client service programs across multiple locations.
In San Jose, Directors of Operations in hospitality typically earn between $110,000 and $150,000 annually, with variations based on experience, education, and the complexity of managing multi-site operations.
San Jose’s demand for seasoned Directors of Operations remains high due to its vibrant hospitality market; however, competition is stiff, favoring candidates with proven multi-site leadership and strong client engagement skills.
Given San Jose’s traffic congestion during peak hours, Directors must plan for flexible schedules or remote coordination strategies to effectively oversee multiple locations without compromising operational efficiency.
Sodexo fosters an environment where Directors of Operations lead diverse teams with respect and fairness, promoting inclusive decision-making and valuing varied perspectives to enhance workplace culture and service quality.