Risevoic
Director of Operations
Company : Essen Health Care
Location : Bronx, NY, 10451
Job Type : Full Time
Date Posted : 12 January 2026
Overview
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position: Director of Operations (Womens Health, Endocrinology & Nutrition)
Job summary: The Director of Operations for Women's Health, Endocrinology and Nutrition leads strategic, operational, and financial performance for these specialties. This leader collaborates with physicians, nursing, and administrative teams to optimize patient care, drive growth, and ensure service excellence. Responsibilities include developing and implementing service line strategies, managing budgets, expanding clinical programs, improving patient access, and ensuring regulatory compliance. The Director also oversees quality improvement initiatives, enhances patient experience, and fosters physician engagement and referral relationships.
Responsibilities
Key Responsibilities:
- Develop and execute strategic plans to grow service lines and expand market share
- Oversee daily operations, ensuring efficient patient flow and resource utilization
- Collaborate with clinical leaders to optimize care pathways and introduce new programs
- Monitor financial performance, manage budgets, and identify cost-saving opportunities
- Lead quality and patient safety initiatives, ensuring compliance with all regulations
- Build relationships with referring providers and community partners
- Analyze data to drive decision-making and performance improvement
- KPIs:
- Year-over-year service line growth (e.g., 10–15% increase in patient volume)
- Patient retention rates and satisfaction scores
- Referral Scheduled and Seen (New patient tracking and decreasing No-show rates)
- Clinical quality metrics (e.g., cancer screening rates, time to treatment initiation)
- Operating margin and budget adherence
- Staff and provider engagement scores
- KPIs:
Qualifications
Education:
Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field required.
Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a clinical field strongly preferred.
Experience:
Minimum of 7–10 years of progressive leadership experience in healthcare operations or service line management.
Demonstrated experience managing multi-disciplinary teams and complex service lines, preferably in Women’s Health, Endocrinology & Nutrition specialties.
Proven track record of driving service line growth, enhancing patient experience, and improving operational efficiency.
Experience working in an academic medical center, integrated delivery network, or large health system preferred.
Skills & Competencies:
Strong knowledge of healthcare operations, strategic planning, and service line development.
Familiarity with regulatory standards and compliance related to oncology, surgical, and women’s health services.
Exceptional interpersonal, communication, and collaboration skills to work across clinical and administrative teams.
Proficiency in data analysis, budgeting, and financial planning related to healthcare services.
Ability to lead change, manage projects, and drive performance improvement initiatives.
Comfort with EMR systems (e.g., Epic), business intelligence tools, and healthcare analytics platforms.
Equal Opportunity Employer
Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Troy, NY
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Frequently asked questions
Directors of Operations in healthcare specialties require strategic vision, adeptness in cross-disciplinary collaboration, and strong financial acumen. Their ability to foster physician engagement while optimizing patient-centric care pathways is crucial for driving growth and service excellence in complex clinical environments.
In Bronx, NY, Directors of Operations must adapt to a diverse patient population with unique healthcare needs, integrating culturally competent strategies while managing high patient volumes. Urban healthcare demands balancing regulatory compliance with community outreach, especially in underserved areas like those Essen Health Care serves.
Progression often leads to executive leadership roles such as VP of Operations or Chief Operating Officer. Success in managing multi-specialty clinical service lines, especially by demonstrating measurable growth and quality improvements, positions Directors of Operations for broader oversight in health systems or network-wide leadership.
Essen’s commitment to compassionate, accessible care demands a leadership style that prioritizes patient outcomes alongside operational efficiency. Directors are encouraged to innovate care delivery models and foster interdisciplinary collaboration, reflecting the organization’s population health focus and service expansion goals.
Balancing diverse clinical specialties requires coordinating multiple teams while ensuring compliance with evolving healthcare regulations. Directors must also drive patient engagement strategies tailored to sensitive health areas, maintain high-quality standards, and manage financial stewardship to support sustainable program growth.
Bronx’s healthcare sector is rapidly expanding, with a rising demand for experienced operational leaders due to its dense population and complex care needs. Candidates with proven multi-specialty management skills, especially in women’s health and endocrinology, enjoy a competitive edge amid growing local recruitment.
Candidates with a master’s degree in healthcare administration, public health, or business administration are preferred. Certifications in healthcare management or quality improvement, combined with experience in integrated delivery networks, align well with Essen’s standards for operational leadership.
Typically, salaries range between $130,000 and $180,000 annually, reflecting the role’s seniority and specialized expertise. Compensation packages often include performance incentives tied to service line growth, patient satisfaction, and financial metrics within the competitive Bronx healthcare market.
Essen fosters leadership by providing access to data analytics tools, collaborative teams, and strategic resources. Directors receive organizational backing to innovate care models, enhance patient access, and build community partnerships, facilitating measurable growth in women’s health, endocrinology, and nutrition services.
Directors must synchronize clinical excellence with efficient resource utilization, ensuring smooth patient flow and regulatory compliance. Priorities include budget management, quality improvement initiatives, staff engagement, and expanding referral networks to sustain high service standards across specialties.